Relationship Manager

2 weeks ago

Manila, National Capital Region, Philippines Paisabazaar Full time

As a Relationship Manager specializing in Home Loan and Mortgage, your primary responsibility will be to facilitate the conversion of Home Loan (HL) and Mortgage leads into field appointments, ultimately resulting in successful loan disbursals. You will also be responsible for managing relationships with Banks and Non-Banking Financial Companies (NBFCs) to ensure smooth operations and timely processing of loan applications.

Key Responsibilities:

  1. Lead Conversion: Convert Home Loan and Mortgage leads into field appointments, ensuring a smooth transition throughout the process.
  2. End-to-End Management: Oversee the entire process of converting Home Loan and Mortgage leads into loan disbursals, ensuring compliance with regulations and policies.
  3. Relationship Management: Cultivate and maintain strong relationships with Banks and NBFCs, collaborating closely to streamline loan processing and resolve any issues promptly.

Job Role:

  1. Experience Requirement: Candidates should possess a minimum of 1 year of experience in Home Loan and Mortgage operations.
  2. Client Interaction: Meet with loan applicants to understand their requirements, collect necessary information, and guide them through the loan application process.
  3. Loan File Analysis: Regularly analyze active loan files, identifying bottlenecks, and proposing solutions to expedite the loan approval process.
  4. Contract Completion: Assist clients in completing loan contracts, ensuring thorough understanding of policies and regulations.
  5. Financial Assessment: Conduct interviews with applicants to assess financial eligibility and establish feasible debt payment plans.
  6. Record Management: Maintain accurate and updated account records, ensuring compliance with regulatory standards.
  7. Application Submission: Submit loan applications to relevant institutions in a timely manner, adhering to all necessary protocols.
  8. Proposal Preparation: Prepare comprehensive loan proposals, highlighting key terms and conditions for clients' consideration.
  9. Application Review: Evaluate loan applications, identifying deficiencies and providing clear explanations to applicants in case of rejection.
  10. Issue Resolution: Address applicants' queries and concerns promptly, resolving any loan-related issues to ensure customer satisfaction.

Qualifications:

  • Minimum 1+ year of experience in Home Loan and Mortgage operations.
  • Strong interpersonal skills with the ability to effectively communicate with clients and stakeholders.
  • Proficiency in analyzing financial data and interpreting complex loan documents.
  • Detail-oriented approach with a focus on accuracy and compliance.
  • Ability to work efficiently in a fast-paced environment, managing multiple tasks simultaneously.
  • Knowledge of relevant laws and regulations governing the Home Loan and Mortgage industry.
  • Bachelor's degree in Finance, Business Administration, or related field preferred.

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