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CX - Ad Operations Liaison

3 months ago

Makati City, National Capital Region, Philippines Global Coordination Center Limited Full time

Responsibilities:

  • Serve as the primary point of contact for clients, sales team, and technical staff regarding ad operations.
  • Collaborate with technical staff to implement and launch advertising campaigns accurately and efficiently.
  • Monitor campaign performance and proactively identify and resolve any issues or discrepancies.
  • Act as a liaison between clients and technical team, addressing any technical concerns or requirements.
  • Assist in the development and implementation of processes and procedures to streamline ad operations workflows.

Qualifications:

  • Bachelor's degree in Marketing, Advertising, Business Administration, or a related field.
  • Proven experience in ad operations, digital advertising, or a similar role.
  • Proficiency in Microsoft Office Suite and experience with ad serving platforms (e.g., Google Ad Manager, DoubleClick, etc.).
  • Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.
  • Customer-focused approach with a commitment to delivering outstanding service and building long-term relationships with clients.