Human Resources Business Partner Manager

1 week ago

Manila, National Capital Region, Philippines Genesys Cloud Services Cayman Ltd. - Philippine Branch Full time
Human Resources Business Partner Manager

Consulting & Generalist HR (Human Resources & Recruitment)

Job Title: Human Resources Business Partner Manager
Department & Team: HR Business Partner Organization
Reports to: Head of HR, Philippines
Location: Manila, Philippines

Role Summary:

We're looking for an HR Business Partner Manager who is just as excited and motivated as we are about taking Philippines HR to the next level.

Reporting to the Philippines Head of HR, the HR Business Partner Manager should have strong demonstratable experience in independently partnering with all levels of management to provide technical leadership, advice and recommendations on all aspects of Human Resources, including but not limited to, talent management, employee relations and compensation & benefits.

You will work closely with our Head of HR, to promote Genesys as an Employer of Choice; a collaborative workplace that is open to ideas & innovation, with the right people, capabilities, behaviors & mindset for the Genesys of today and tomorrow.

Key Responsibilities:

  • A pro-active individual who is ready to drive their own HR career in Genesys both as an individual contributor and within a team environment
  • Supports the full spectrum of our talent management priorities, including talent attraction, development, engagement and retention
  • Independently partners with department managers to understand their workforce plans and in turn be able to translate that to actionable HR plans
  • Manages all employee matters with a sense of urgency
  • Develop and analyze HR data & reports with appropriate actions for continuous planning and improvement, including reviews with department managers
  • Provides guidance on compensation/incentive matters
  • Conducts regular focus group discussions with actionable outcomes
  • Facilitates annual performance and compensation review processes in accordance to global guidelines
  • Identifies and leads HR projects proactively and when requested
  • Assists the Head of HR with the Employee Experience Survey including post-survey action plans
  • Designs and facilitates employee engagement activities within departments/site
  • Regularly reviews and recommends enhancements to existing HR processes
  • Conducts/Facilitates HR process trainings and webinars as required
  • Works with Talent Acquisition team to support growth and expansion
  • Partners with Training & Education to identify relevant department/site trainings
  • Drives Diversity, Equity and Inclusion in everything they do
  • Builds and maintains effective working relationships with the wider HR Team and cross functional relationships within the site
  • Builds relationships with external vendors and partners
  • A pro-active individual who is ready to drive their own HR career in Genesys both as an individual contributor and within a team environment
  • Able to work confidently and independently with all levels of management in a consultative and analytical capacity, and with a sense of urgency
  • Strong, hands-on HR business partnering experience. Able to apply Talent Acquisition, Training & Education, Compensation & Benefits and Data & Analytics knowledge to advise managers and employees.
  • Highly experienced in employee relations matters, including disciplinary guidance. A strong listener with the ability to provide guidance and documentation unique to each case, and ensure compliance to local legislation affecting labor and employment. Familiar with changes in the law and/or the external environment affecting the HR area of specialization to be able to recommend enhancement to internal processes to align with market and local legislation
  • Comfortable working with data & reports to support decision making
  • Has a working knowledge of global mobility particularly work visa processing
  • Significant experience in leading HR projects at a site or multiple sites
  • Successfully managed employee engagement events either in the capacity of developing ideas and/or forming committees. Experience hosting and/or organizing Diversity, Equity and Inclusion activities, highly desirable.
  • Bachelor's degree in Human Resources, Psychology, Social Science or Business
  • A tactical HR practitioner with 8+ years of Human Resources or Human Resources-related experience in multinational companies
  • Ability to influence
  • Takes a resourceful approach to managing ambiguity
  • Has the ability to connect the dots and see the big picture
  • Excellent written and spoken communication skills
  • Regional experience, including supporting offshore managers, an advantage
Your application will include the following questions:

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