HR Business Partner

1 week ago


Manila, National Capital Region, Philippines Premier BPO Inc. Full time

Consulting & Generalist HR (Human Resources & Recruitment)

Premier BPO is looking for a HR Business Partner in Eastwood, Quezon City.

Department: Human Resources

Reports to: HR Manager

Job Overview:

The HRBP's role contributes to company performance by providing tactical and strategic consulting on people and organization development strategies in support of the business objectives. Performs HR related duties at the professional level while supporting more than one functional group. Will carry out responsibilities in the following functional areas: talent acquisition; employee relations consultation; policy interpretation and application, performance management consultation; and talent management consultation. May carry out additional responsibilities to include organizational design; employee development initiatives and training. Partners with leadership to align HR strategy to business strategy.

Duties and Responsibilities:

  • Acts as change agent to business through process design and approaches that support change and transformation – striving to lead mutual processes to best practice status.
  • Analyzes trends and metrics in partnership with HR peers to develop solutions; programs and policies. Provides day-to-day coaching to leadership on a variety of actions to include employee relations issues, policy interpretation and application; talent management and development; and organizational design consultation.
  • Conducts ongoing supply and demand analysis for business partners on current and future state staffing and skill needs and designs talent acquisition strategies to meet those needs.
  • Actively participates in annual budget planning/labor forecasting process with business partners.
  • Performs talent acquisition for assigned client base. Prescreens candidate applications and resumes for required skills; experience and knowledge to fit position requirements. Makes referrals to hiring manager and ensures efficient turn-around activity.
  • Actively participates in recruitment campaigns; job fairs; college relations programs; general networking; etc. to ensure robust candidate pipeline.
  • Grows and conserves network of contacts to help identify and source qualified candidates. Leverages on-line recruiting resources; employee referrals; network referrals; etc. to identify and recruit "best in class" talent.
  • ·Facilitates process of candidate selection; interviewing; job offer; background check; and candidate on-boarding details.
  • facilitates New Employee Orientation (NEO) program for new hires.
  • Continually champions Employee Referral Bonus program to include proactive identification of internal talent matching and advancement.
  • Remains current on trends and innovative recruiting techniques in order to compete in market and within industry.
  • Leads and/or supports annual HR cycle deliverables to include performance management; merit and bonus awards; benefits enrollment; etc.
  • Evaluates issues, patterns, and trends to provide proactive insights for HR solution and program designs i.e. training to address certain needs.
  • Partners with the Human Resources Manager and Operations Director to grow the capacity of the organization's key talent to include high potential identification (via Talent Management) and associated development programming, etc.
  • All other duties assigned.

Required Knowledge, Skills, and Abilities

  • Proven strong foundation and knowledge of principles & practice of HR including employment law & compliance requirements
  • Proven client management and business literacy skills
  • Strong interpersonal and negotiation skills
  • Proven knowledge of full lifecycle recruiting components to include sourcing; qualifying; networking; assessing; selling and wage/salary trends Excellent interpersonal skills and effective verbal and written communication skills
  • Proven ability to effectively coach employees and management through complex and difficult issues
  • Ability to thrive in an ambiguous and rapidly changing environment
  • Ability to set high personal goals and work independently
  • Ability to organize, multi-task and prioritize tasks
  • Ability to make recommendation to effectively resolve problems or issues
  • Demonstrated project management skills
  • Proven acuity in MS office, internet and data-base management

Qualification Requirements:

  • Bachelor's degree in human resources or business-related field.
  • Five (5) to Eight (8) years of HR experience with at least two (2) years of experience in both talent acquisition and HR Business Partner experience
  • BPO industry experience a plus
Your application will include the following questions:

What's your expected monthly basic salary?

Are you willing to undergo a pre-employment background check?

Which of the following Microsoft Office products are you experienced with?

How many years' experience do you have in the BPO industry?

How many years' experience do you have as a Human Resources Business Partner?

How would you rate your English language skills?

Premier BPO, Inc. combines deep process efficiencies and hands-on, proven management with over 125 years combined experience in providing offshore BPO and call center shared services to Fortune 500 Companies to assure quality and economy.

Our global footprint with multiple facilities in China andPakistan and facilities in the Philippines means Premier consistently delivers on the promise of superior services in right destinations specifically tailored your company's BPO programs and needs.

Premier BPO, Inc. combines deep process efficiencies and hands-on, proven management with over 125 years combined experience in providing offshore BPO and call center shared services to Fortune 500 Companies to assure quality and economy.

Our global footprint with multiple facilities in China andPakistan and facilities in the Philippines means Premier consistently delivers on the promise of superior services in right destinations specifically tailored your company's BPO programs and needs.

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