Email/Chat Support

Customer Support AgentsLocation: Makati / BGC Taguig, PhilippinesWork Schedule: 5 days a weekBase pay: 20k – 25k (Based on qualifications)UP TO 80K CommissionCAN START ASAPResponsibilities:To provide support to our customers in all needed areas such as technical support, help with payments, customer satisfaction EtcQualifications:Excellent communication...

Support Analyst (Open for Fresh Graduates)Hybrid - BGC, TaguigNight ShiftDirect Hire - Full TimeWhat You'll Be Doing● Responding to our customer's iAuditor-related concerns through chat, email, and calls based on protocol and current metrics.● Documenting customer inquiries on all platforms, making sure they're accurate, complete, and compliant with the...

Job Description and Qualifications:CHAT TEAM MANAGERDAYSHIFT / LOCAL ACCOUNTManages a team that responds to customer inquiries via live chat.Ensures that service standards are established and attained.Responds to and resolves escalated issues.Monitors and analyzes service activity data and utilizes findings to develop training and service improvement...

1. Responding to customer queries in a timely and accurate way, via phone, email, or chat/viber.2. Processing inbound and outbound transactions of the client.3. Identifying customer needs and helping customers use specific features4. Updating ORCA's internal databases with information about daily transactions, technical issues, and useful discussions with...

1. Responding to customer queries in a timely and accurate way, via phone, email, or chat/viber.Processing inbound and outbound transactions of the client.Identifying customer needs and helping customers use specific featuresUpdating ORCA's internal databases with information about daily transactions, technical issues, and useful discussions with...

Nezda is hiring Italian Technical Support Specialist.Qualifications:Fluent in Italian and English. Graduate of any course. With at least 6 months service desk support experience using Italian language and in BPO setup. Knowledge in Microsoft 365 administration and troubleshooting is an advantage.Job Description: Assist customer through phone, chat, email, or...

Responsibilities:Respond to customer queries via phone, email, or chatGeneral customer supportInform customers about new features and functionalitiesB2B support for payment operationsOther Duties as AssignedShifting schedule | No Graveyard shift for nowExperience in customer service or any Financial or Online gaming industryBachelor's degree is NOT...

Lead the technical architecture, design, and roadmap for email systemsIdentify, document, publish and uphold standards, policies, procedures, and inventoriesChampion email services and solutions with business and IT stakeholders Work closely with internal teams in delivering email projects and tasks Solicit feedback from stakeholders and measure...

Lead the technical architecture, design, and roadmap for email systems.Identify, document, publish and uphold standards, policies, procedures, and inventories.Champion email services and solutions with business and IT stakeholders.Work closely with internal teams in delivering email projects and tasks.Solicit feedback from stakeholders and measure...

Responsibilities:- Handling customer inquiries through phone, email, or chat- Providing general customer support- Educating customers on new features and functionalities- Supporting B2B payment operations- Performing other assigned tasks- Working on a shifting schedule without graveyard shift at present- Prior experience in customer service, Financial, or...

Why N-ableIT doesn't get better than this N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid...

The Operations Support Specialist (OSS) is responsible for all customer facing enquiries and concerns that come through our chat service. The OSS will answer questions, address concerns, and provide resolutions for issues. They will report any escalations and complaints to the relevant teams and ensure outcomes are communicated back to the members /...

Aspire is actively looking for Call Center Agents around Metro Manila or in any nearby Cities. We offer up to 25k salaryQualifications:Candidate must have at least 1 month of BPO experienceCandidate must have at least Good English Communication SkillsAccepting Highschool graduates, College Undergraduates, Vocational Graduates, and K12/Senior Highschool...

The RolePerform customer support to client via telephone, chat, self-service tickets etc. Resolving the issues through phone, chat and self-service communication channels User Account management such as password resets, account unlock, assigning permissions, for reported incidents and requests. Provide connectivity support for home users which includes...

Job Description - Bilingual French Technical Support Engineer (008MYX) Bilingual French Technical Support Engineer - 008MYX Great People make Schneider Electric a great company. Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be...

Minimum 1-2 years of relevant experience (i.e L1 helpdesk / tech support process) including at least one year as a quality auditor. Willingness to work in rotational shifts. Exposure in Microsoft 365 products is a must.Language RequirementFluent in spoken and written English. Able to converse and provide technical support in English through various channels...

Are you thrilled about delivering outstanding customer service? We are actively looking for Call Center Agents around Metro Manila or in any nearby Cities.We offer up to 25k salaryQualifications: Candidate must have at least 1 month of BPO experience Candidate must have at least Good English Communication Skills Accepting Highschool graduates, College...

5+ years as a client/customer-facing project lead, managing teams and working directly with senior stakeholdersProven track record in project deployment, with the ability to manage complex projects from inception to completionEnjoys being a lead - from a day-to-day perspective, you'll work in small teams with executive support and own end-to-end execution of...

Job DescriptionResponsibilities: Interacts with customers via telephone, email, online chat, or in person to provide support. Ensures that appropriate actions are taken to resolve customers problems and concerns. Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments. Uses knowledge of a specific...

Help Desk & IT Support (Information & Communication Technology) Senior System Engineer is a skilled technician who can act as the first point of contact for their end-users to resolve or escalate issues related to desktop hardware, software, network, and others when a request is raised through phone calls, emails, or chats. They have effective communication...