Customer Service Specialist

2 weeks ago


Taguig, National Capital Region, Philippines RecruiterPH Full time

Job DescriptionResponsibilities:

  • Interacts with customers via telephone, email, online chat, or in person to provide support.
  • Ensures that appropriate actions are taken to resolve customers problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries

Required Skills:

  • Completed at least 2 years in College or High School Graduate with 1 year customer-interfacing work experience.
  • Must be willing to work in an environment that requires 100% phone-based customer interaction.
  • Proficient computer skills with the ability to learn new software.
  • Excellent communication skills including active listening.
  • A positive attitude and the ability to build relationships with clients.


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