RCO Escalations Specialist

JOB QUALIFICATIONS: Must be graduate of any computer-related course Preferably with 1 year working experience as a Data Center Specialist/Data Center OperatorKnowledge of AIX/Unix is a plus factorOB RESPONSIBILITIES: Monitors the status of all online services and the critical resources and processes that may affect online availability. Ensure proper...

About this role:Wells Fargo is seeking an Account Resolution Representative which covers jobs responsible for providing quality customer experience while working to collect and negotiate terms of repayment on complex outstanding account balances.In this role, you will:Support Account Resolution functional area as an experienced Account Resolution Specialist...

Product Support Specialist page is loaded Product Support Specialist Apply locations Manila Iloilo time type Full time posted on Posted 2 Days Ago job requisition id R78070 ResponsibilitiesTesting and troubleshooting customer integrations, including:Desktop/Laptop and mobile fingerprintingAPI IntegrationsPolicies and rulesEscalation and enforcement workflow...

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic and the US, as well as from comprehensive Work-from-Home environments, where client permitted. We are one of the fastest-growing BPO companies and Australia's largest...

Manila Regular Operations - User ops Job ID: 8SEV Responsibilities E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Service and Experience...

QOS Specialist (Quality of Service) page is loaded QOS Specialist (Quality of Service) Apply locations Manila, Philippines time type Full time posted on Posted 2 Days Ago job requisition id R073058 QOS Specialist Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It's not...

License Compliance Specialist Finastra USA Corporation Manila, Philippines Posted 12 days ago Permanent Competitive License Compliance Specialist ResponsibilitiesWhat will you contribute?As part of the Global License Compliance Services Team, you will contribute to maximizing revenue by ensuring all customers are reviewed and scheduled for...

Job Description:As a Technical Research Specialist, you'll rely on your strong Netflix product knowledge, curiosity, and great judgment to identify and drive improvements in the Netflix product and Customer Support platform through the investigation of escalations. You will be focused on research and prioritization, rather than solutions. In addition to the...

Manila Regular Operations - User ops Job ID: V0396 Responsibilities Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun...

Customer Solutions Specialist page is loaded Customer Solutions Specialist Apply locations Manila Iloilo time type Full time posted on Posted 4 Days Ago job requisition id R78343 Responsibilities:• Data validation via spreadsheet, fax or phone• Provide documentation for data and processes performed, convey/communicate information by statement or...

Company DescriptionLocation: Manila, PHLanguage Requirement: EnglishSpecific need/s: NAWork arrangement: Possible hybrid. Based in Manila, PH onlyShift schedule: 3rd shiftAre you ready to accelerate your career? Join Cielo as a Preboarding Specialist A career at Cielo will give you the opportunity to work with the industry's smartest people and to take...

Company DescriptionLocation: Manila, PHLanguage Requirement: EnglishSpecific need/s: NAWork arrangement: Possible hybrid. Based in Manila, PH onlyShift schedule: 3rd shiftAre you ready to accelerate your career? Join Cielo as a Preboarding Specialist A career at Cielo will give you the opportunity to work with the industry's smartest people and to take...

The IT Service Desk Specialist will be the central point of contact between end-users and is responsible primarily for initial diagnosis and triage of incidents and service requests tickets alongside events monitoring, account management, on boarding and off boarding support. Must be able to prioritize incidents effectively and escalate to the correct teams....

The IT Service Desk Specialist will be the central point of contact between end-users and is responsible primarily for initial diagnosis and triage of incidents and service requests tickets alongside events monitoring, account management, on boarding and off boarding support. Must be able to prioritize incidents effectively and escalate to the correct teams....

ResponsibilitiesWhat will you contribute?As part of the Global License Compliance Services Team, you will contribute to maximizing revenue by ensuring all customers are reviewed and scheduled for monthly/quarterly/semi-annual/annual audit, as well as creating opportunities for non-compliant customers.As lead/specialist, you will liaise/coordinate with the...

Technical Customer Support Specialist page is loaded Technical Customer Support Specialist Apply locations Manila, Philippines time type Full time posted on Posted 30+ Days Ago job requisition id R069820 Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It's not everyday that you...

As a Technical Support Specialist, you will be responsible for reading through submitted or escalated customer tickets that contain "how-to" questions about our product's more technical features, or concerns that the platform might not be correctly performing.It will be your job to understand the user's workflow, compile ample amounts of information, test...

Description: Non-Financial Risk Specialist III assigned to NFR Services Team is part of the team that supports Non-Financial Risk (NFR) Center of Excellence (CoE) in accordance with duly approved Workplace Instructions (WPIs) and interact with relevant stakeholders in the locations within scope of service, such as the following:Services expected to be...

Connext Global Solutions is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance industries.We are looking for a Technical Support Specialist with Microsoft experience who would...

Account Health Support Specialist - Chinese SpeakersLocation: PhilippinesLanguage Requirement: Business proficiency in speaking and reading Mandarin to communicate with our Chinese speaking counterparts/sellers in ChinaWorking Hours: 5 days' work week inclusive of one or both weekends and Public Holidays on a rotating basis | Office hours (alternative...