Customer Service Manager

Help Desk & IT Support (Information & Communication Technology) Full time Add expected salary to your profile for insights *Position / Title: Manager, IT Service Desk SPOC (Manila)*Reporting line (job level): Head of Global IT Service Desk*Main purpose of the position: Managing the IT Service Desk team in Manila, which is the Single Point of Contact (1st...

Customer Service RepresentiveHS grad(old curriculum)SHS grad(K-12)College grad/undergradwith or without Call center experienceSites offer:QC, Vertis NorthEDSA Greenfield, TeleperformancePasay, MOA Maax Bldg.Pasig, ROCKWELLPasig, SILVER CITYCebu, Insular Bldg. AyalaCebu, I.T park lahug apasCagayan de Oro, TeleperformanceDavao, TeleperformancePaid trainingFree...

POSITION:CSR (VOICE)EDUCATIONAL ATTAINMENT:4 year course graduates with or without BPO experienceWORK EXPERIENCE:Completed 2 years in College with 6months customer service related / 1 year solid BPO experience.SALARY PACKAGE:Upon hire:18k basic pay + 1k flex fund allowanceOther benefits:-20% Night differentialHMO coverage for employee upon Day 1 and HMO...

Wrist is the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data transparency,...

Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

Job Description: We are currently seeking a proactive and dynamic Customer Service Representative for our Trade Sales Section. This role involves actively managing and coordinating order fulfillment processes to ensure seamless operations and excellent customer satisfaction. Key Responsibilities: Process Transfer Orders: Coordinate with branch office...

Responsibilities:ORDER TO CASH:Performs primary invoicing functions, including debit and credit memosResponsible for liquidation and countering of consignment sales, printing of invoices for transmittal to retailers.Return plant key user as POC responsible for creation of sales order to RP.Performs validation of all purchase orders to ensure accuracy and...

Responsibilities:ORDER TO CASH:Performs primary invoicing functions, including debit and credit memosResponsible for liquidation and countering of consignment sales, printing of invoices for transmittal to retailers.Return plant key user as POC responsible for creation of sales order to RP.Performs validation of all purchase orders to ensure accuracy and...

Position: Customer Service Associate (Medical Related)Job Qualification:Computer LiterateMedical Allied Course Graduate/ College LevelWith Technical Knowledge of Medical TerminologiesJob Description:Greeting customers in a friendly, professional manner using the suggested script.Answering telephonic and e-mail inquiries in a timely manner.Supply individuals...

➢ Provide customer service to members of AAP and other individuals seeking assistance byanswering questions about products or services, processing orders, and handling complaints➢ Accurately and efficiently encode all data➢ Confirmed that entered data accurately aligns with original documentation/requirement/s.➢ Maintaining relationships with current...

Management (Information & Communication Technology) Please apply through this link: About WristWrist is the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All...

Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone.Provide excellent customer service by focusing on providing a great experience Job Qualifications Completed 2 years in college (no back subjects)With experience handling collection...

Role Objective:The role is to ensure that customer interactions and services meet established standards of quality and excellence. Among the crucial tasks that this position must oversee are creating and executing QA frameworks, carrying out audits and reviews, working with cross-functional teams, and analyzing data and metrics.Role responsibilities:•...

Reporting to the Customer Service Global Operations Manager, you will be responsible for managing Team Leaders of a customer service support team, ensuring accountability for SLA (Service Level Agreement) and VOC (Voice of Customer) results. Your role will involve supporting, developing, and coaching Team Leaders to deliver an exceptional customer experience...

Office Management (Administration & Office Support) With a Bachelor's Degree in Office Management, Office Administration, Business Management or any related course.Proven work experience as an Administrative Manager, Administrator or similar role.Solid knowledge of office procedures.Experience with office management software.Strong organization skills with...

Job Types: Full-Time, Permanent, Day shiftThe Customer Service Manager leads the Visa Petition Coordinator team and continuously improves the efficiency and effectiveness of helping clients with their visa petitions. Roles and Responsibilities Oversee the Visa Petition Coordinators to ensure quality customer services are provided to all clients.Provide...

Prepares house billing of lading and coordinate approval from clients.Consolidate export documents for submission to shipping lines and forwarders.Prepare final shipping documents to be provided to overseas agents.Monitor vessel departure, cut-offs and other related matters to export shipment activities.Monitor proof of delivery of all handled export...

Prepares house billing of lading and coordinate approval from clients.Consolidate export documents for submission to shipping lines and forwarders.Prepare final shipping documents to be provided to overseas agents.Monitor vessel departure, cut-offs and other related matters to export shipment activities.Monitor proof of delivery of all handled export...