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customer service representative/front desk
3 days ago
➢ Provide customer service to members of AAP and other individuals seeking assistance by
answering questions about products or services, processing orders, and handling complaints
➢ Accurately and efficiently encode all data
➢ Confirmed that entered data accurately aligns with original documentation/requirement/s.
➢ Maintaining relationships with current customers by providing them with product
information and promotional offers
➢ Performing administrative tasks such as answering phones, greeting clients and scheduling
appointments
➢ Adhere to and meet set schedules, deadlines and quotas.
➢ Coordinating with other departments to ensure smooth operations
➢ Perform any other office tasks assigned by the AAP Main Membership Manager.
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