technical account manager

2 weeks ago


Davao City, Davao, Philippines 3E Hitech Solutions Inc. Full time

This is a full-time on-site role for a Technical Account Manager. As a Technical Account Manager, you will be responsible for managing and maintaining strong relationships with our clients. Your day-to-day tasks will include providing technical support, troubleshooting issues, managing projects, and driving sales growth. You will serve as the primary point of contact for clients, ensuring their satisfaction and helping them achieve their business goals.

Qualifications

  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Customer Satisfaction, Account Management, and Customer Service skills
  • 3-5 years working experience in sales and related work.
  • Strong understanding of digital operations, networks, and architectures.
  • Experience with security tools and technologies, such as SIEM, IDS/IPS, firewalls, and endpoint protection
  • Solid technical knowledge of networking theories and protocols such as TCP/IP, SIP, FTP/SFTP, OSI Model
  • Relevant certifications in cybersecurity (e.g., CISSP, CEH, CompTIA Security+) are a plus.
  • Strong Lead Generation skills
  • Strong problem-solving and negotiation skills
  • Ability to build and maintain relationships with clients
  • Experience with Corporate and Government customers
  • Experience in the telecom industry is a plus
  • Must be residing in Davao City or willing to be relocate.
  • Willing to travel to client sites as required; able to work outside standard business hours
Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as a Technical Account Manager?

Do you have technical pre-sales experience?

How much notice are you required to give your current employer?

Are you willing to relocate for this role?

3E Hitech Solutions Inc.

Services

3E Hitech Solutions, Inc. embraces a wide area of fields of specialization in the Philippine business environment. Among these are state-of-the-art networking and telecommunication systems such as routers, switches. Likewise, 3E Hitech is also engage in the distribution of Fiber and Power Cables with one pf the major manufacturer of these cables. These cutting-edge technologies are proudly under exclusive distributorship.

3E Hitech has also expanded its presence by partnering up with some of the best and most respected brands around the world in the field of cyber-security and PON/GPON equipment.

3E Hitech Solutions, Inc. embraces a wide area of fields of specialization in the Philippine business environment. Among these are state-of-the-art networking and telecommunication systems such as routers, switches. Likewise, 3E Hitech is also engage in the distribution of Fiber and Power Cables with one pf the major manufacturer of these cables. These cutting-edge technologies are proudly under exclusive distributorship.

3E Hitech has also expanded its presence by partnering up with some of the best and most respected brands around the world in the field of cyber-security and PON/GPON equipment.

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