Reporting & Performance Analyst

2 weeks ago

Manila, National Capital Region, Philippines DTN (Data Transmission Network) Full time

Reporting & Performance Analyst page is loaded

Reporting & Performance Analyst Apply locations Manila time type Full time posted on Posted Yesterday job requisition id R

DTN is a global leader providing insights and analytics to our customers to feed, fuel, and protect the world.We help people make critical business decisions that impact the agriculture, oil and gas, trading, and weather industries.

It's a difference you've likely felt without even knowing it. From the food on your plate to the gas in your car to the last flight you took, chances are a DTN customer made it possible. And that's just for starters. That's why we say, "When our customers prosper, we all win."

Job Description:

As the Reporting & Performance Analyst, you will play a vital role at DTN. We are looking for an individual who will gather, curate, and interpret data & trends for strategic and operational performance & process improvements. You must be an independent, motivated individual with good problem-solving skills and in-depth knowledge of/or expertise for the products and industries that the position supports. You will work with and alongside Global Customer Service Leadership and possibly other team members who may utilize gathered and curated data.

What you will be responsible for:

  • Use data, statistical models, and research to detect trends and make predictions of the future based on insights gained. Create tools, methods, or solutions that can be standardized for use and that match individual business goals.
  • Gather and organize information about the problem to be solved or the procedure to be improved.
  • Analyzes routine business problems and issues using data from internal and external sources to provide insights for decision-makers.
  • Identifies and interprets trends and patterns in datasets to locate influences.
  • Will be expected to launch and monitor the GCS Quality assurance program, customer surveys.
  • Involved in implementing processes and initiatives to support the GCS team.
  • Effectively communicates project expectations, issues, risks, and decisions to the GCS management team as needed.
  • Will be expected to help advise and assist with reviews and goals processes.
  • Make recommendations to management through presentations or written reports.

What you will bring to the role:

  • Minimum of 2+ years in the customer support position
  • Excellent written and spoken communications skills; Articulate and well-spoken with excellent phone and email etiquette.
  • Strong analytical and comprehension skills. Able to analyze email communications quickly & efficiently.
  • Must have the ability to analyze data and provide relevant and innovative insights, including prediction of trends.
  • Demonstrates honesty and integrity at all times.
  • With a positive outlook and enthusiasm for the job
  • Knowledge of Salesforce and experience with Power BI preferred.

What you can expect from DTN:

  • Competitive Salary
  • Generous PTO
  • Flexible work arrangements
  • Healthcare coverage extended to three dependents on day one of employment
  • Retirement plan
  • Unlimited access to 13k+ courses via learning platform to support employee career advancement
  • Employee Assistance Program (EAP)

DTN Philippines Inc. is proud to be certified as a Great Place to Work (2024), a testament to our global commitment to creating a positive workplace culture.

The targeted hiring base pay range for this position is between PHP 32,083 and PHP 45,833 monthly. DTN is a pay-for-performance organization, which means there is the opportunity to advance your compensation with performance over time. The actual base pay offered for this position will be dependent upon many factors, including but not limited to: prior work experiences, training/education, transferable skills, business needs, internal equity, and applicable laws. The targeted hiring base pay range is subject to change and may be modified in the future. This role may also be eligible for market-competitive variable pay and benefits.

#LI-HYBRID

#LI-DD1

Why DTN?

OUR VISION: To be the independent, trusted source of insights to our customers who feed, protect, and fuel the world.

OUR MISSION: Empower our customers with intelligent and actionable insights that exceed their expectations and enable their success on a daily basis.

OUR VALUES: Customer-Focused, Forward-Thinking, People-Centric, Solution-Oriented

We have great benefits at DTN – apply today to find out more

At DTN, we are an equal opportunity employer. Come join us as we help feed, fuel, and protect the world

** DTN is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled About Us

We believe that operational intelligence drives better business decisions. Our team of highly skilled experts work together to deliver innovative, industry-changing insights that impact our world. Together, we foster an environment that encourages teamwork and mutual respect and brings our unique perspective to help our customers and each other. Together, we surpass expectations.

#J-18808-Ljbffr

  • Reporting Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines IntouchCX Full time

    IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with...

  • Report Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Bill Gosling Outsourcing - Philippines Full time

    We are currently hiring for a Reporting Analyst to join our team.The Reporting Analyst supports a portfolio of tools and reports that are needed to generate business insights and actions across business functions. This role works to execute timely and accurate reporting while partnering closely with end users to improve and maintain the relevancy of...

  • Report Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Bill Gosling Outsourcing - Philippines Full time

    We are currently hiring for a Reporting Analyst to join our team.The Reporting Analyst supports a portfolio of tools and reports that are needed to generate business insights and actions across business functions. This role works to execute timely and accurate reporting while partnering closely with end users to improve and maintain the relevancy of...

  • Data/Reporting Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Cobden & Carter International Full time

    Christine RavaneraTalent Delivery ConsultantResponsibilities:Design analytic dataset specificationsExecute data ETL and delivery of reportsAssist in developing of reports and dashboardsAssist in implementing new systemsEvaluate changes and updates to source production systemsTroubleshoot reporting environment and report issuesParticipate in data governance...

  • Report Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Realbase Full time

    CX Reporting AnalystA great opportunity for an experienced analyst to leverage their reporting skills to influence stakeholders and support the Domain Group CX function in delivering transformational change. You will monitor team performance, customer trends and voice of customer programs and provide actionable insights to enhance our customer experience and...

  • Performance and Reporting Manager

    2 weeks ago

    Manila, National Capital Region, Philippines JTI GBS Philippines, Inc Full time

    The Performance & Reporting Manager acts as a business leader and advisor providing a combination of research and analysis to identify actionable insights that power distinctive points of view and shape GBS growth strategies and decisions.What will you do- Collaborate with Functional Champions and Delivery Teams in developing and harmonizing critical metrics...

  • CX Reporting Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Realbase Full time

    The role:A great opportunity for an experienced analyst to leverage their reporting skills to influence stakeholders and support the Domain Group CX function in delivering transformational change. You will monitor team performance, customer trends and voice of customer programs and provide actionable insights to enhance our customer experience and inform the...

  • Financial Reporting Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines QBE Insurance Group Full time

    Financial Reporting Analyst page is loaded Financial Reporting Analyst Apply locations PHI - Manila Cebu, Philippines time type Full time posted on Posted 3 Days Ago job requisition id Primary DetailsTime Type: Full timeWorker Type: EmployeeProcessing, analyzing and reporting of financial transactions and information. Assisting with budgeting processes and...

  • Senior Reporting Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines QBE Insurance Group Limited Full time

    Senior Reporting Analyst QBE Insurance Group Limited Manila, Philippines Senior Reporting Analyst QBE Insurance Group Limited Manila, Philippines Posted 2 days ago Permanent Competitive Senior Reporting Analyst Primary DetailsTime Type: Full timeWorker Type: EmployeeProduce complex analytics and reporting, map key reporting processes, document reporting...

  • Senior Reporting Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines QBE Insurance Group Full time

    Primary DetailsTime Type: Full timeWorker Type: EmployeeA Senior Reporting Analyst is responsible for designing, developing, and maintaining reporting solutions that provide actionable insights to stakeholders across an organization. They work with various data sources, reporting tools, and collaborate closely with business analysts and data engineers to...

  • Reporting Analyst

    4 weeks ago

    Manila, National Capital Region, Philippines Cielo Talent Full time

    Company DescriptionAre you ready to accelerate your career?Join Cielo as a Reporting Analyst A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of your success Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers...

  • Reporting Analyst

    1 month ago

    Manila, National Capital Region, Philippines Cielo Talent Full time

    Company DescriptionAre you ready to accelerate your career?Join Cielo as a Reporting Analyst A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of your success Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers...

  • Senior Reporting Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines IntouchCX Full time

    IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with...

  • Reporting and Analytics Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Equinix Full time

    Reporting and Analytics Analyst page is loaded Reporting and Analytics Analyst Apply locations Manila Warsaw time type Full time posted on Posted 2 Days Ago job requisition id JR Who are we? Equinix is the world's digital infrastructure company , operating over 2 50 data centers across the globe . Digital leaders harness Equinix's trusted platform to bring...

  • Analyst, Regulatory Reporting

    2 weeks ago

    Manila, National Capital Region, Philippines Northern Trust Corp Full time

    Analyst, Regulatory Reporting page is loaded Analyst, Regulatory Reporting Apply locations Manila, Philippines time type Full time posted on Posted 2 Days Ago job requisition id R123832 About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since...

  • Reporting Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines TTEC Full time

    Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Research Analyst, Marketing Analytics working remotely in the Philippines, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be DoingUnder supervision, this position will gather, prepare, and analyze data for client sales...

  • Reporting Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines TTEC Full time

    Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Research Analyst, Marketing Analytics working remotely in the Philippines, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be DoingUnder supervision, this position will gather, prepare, and analyze data for client sales...

  • Reporting and Analytics Analyst

    1 month ago

    Manila, National Capital Region, Philippines Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Reporting and Analytics Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Reporting and Analytics Analyst

    4 weeks ago

    Manila, National Capital Region, Philippines Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...