Key Accounts Supervisor

2 weeks ago


Quezon City, National Capital Region, Philippines Hexagon Group of Companies Full time

There are seven (7) areas covered by the Key Accounts Supervisor (s), namely:

  • Customer Service and Development
  • Vertical Distribution
  • Horizontal Distribution
  • Accounts Management
  • Collections and Account Receivables
  • Territory Management and Admin

The role of Key Accounts Supervisor is primarily to act as a team player in achieving sales and revenue or volume targets through plans and strategies balanced with good receivables management as defined by the company and the Sales and Marketing Team.

He/she is responsible for establishing sales targets and quotas and defining and executing steps to achieve them, developing new businesses for the company, market positioning of existing and new products, planning and managing marketing initiatives.

The position reports directly to the Head of Business.

DUTIES & RESPONSIBILITIES:

Seven (7) Areas of Focus:

A. Sales Achievement – volume and value

  • Ensure the attainment of assigned sales targets – for volume or sales and revenue.
  • Provide insights on market opportunities available and trends to support the achievement of the company's sales target in any possible changes in the market.
  • Perform other tasks that may be needed to achieve business goals and objectives.

B. Customer Service and Development

  • Ensure all related concerns of the customers are addressed in a timely manner and must lead to customer satisfaction and loyalty.
  • Support the growth of the customers' business through continuous supply and highest quality of service possible.
  • Coordinates and works together with Sales Coordinator to prepare and submit samples for customer approval.
  • Perform other tasks that may be needed to achieve business goals and objectives.

C. Vertical Distribution

  • Makes sure all opportunities with the customers are explored.
  • Must work on achieving the highest level of efficiency on logistics and delivery costs.
  • Perform other tasks that may be needed to achieve business goals and objectives.

D. Horizontal Distribution

  • Develop new accounts within the assigned territory.
  • Identify most potential customers that would bring significant impact on achieving the agreed targets.
  • Perform other tasks that may be needed to achieve business goals and objectives.

E. Accounts Management and Trade Relationships

  • Work towards long-term established business relationships with customers post-sale.
  • Manages customers' product needs – volume and supply – and aligns the needs with Inventory and Warehouse through the Sales Coordinator.
  • Address all issues of the customers in a timely manner and provide resolutions and actions the fastest way possible.
  • Perform other tasks that may be needed to achieve business goals and objectives.

F. Collections and Account Receivables

  • Ensure that accounts being covered conform to their approved credit limits and payment terms.
  • Must provide immediate feedback on the financial status of accounts whenever needed.
  • Conduct collections and remits all collections as provided on the Accounts Receivables guidelines.
  • Perform other tasks that may be needed to achieve business goals and objectives.

G. Territory Management and Admin

  • Analyzes sales reports, evaluates situations and trends, and formulates plans forward
  • Perform other tasks that may be needed to achieve business goals and objectives.

MINIMUM QUALIFICATIONS:

  • Graduate of any Bachelor's Degree of any business-related course or in food, culinary or agri-fishery, if not experienced
  • At least three (3) years experience in sales or operations in food industry but not required if holding Bachelor's degree
  • Experience in handling sales team and account management
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