IT Manager with Sharepoint Development Experience

2 weeks ago


Davao City, Davao, Philippines Remote CoWorker Full time
IT Manager with Sharepoint Development Experience Job details Here's how the job details align with yourprofile . PayJob type

Full-time

Shift and schedule

8 hour shift

Location Full job description

Job Description: Ensures all day-to-day IT operational activities are carried out in a timely and reliable way.
Establish a strong relationship between IT Operations and business stakeholders in the Philippines to understand and address business IT requirements.
Working collaboratively with the Global/Regional IT organization, identify appropriate solutions to ongoing operational business needs.
Own & Drive Disaster recovery planning and testing
Monitoring of IT service delivery levels and business satisfaction to ensure a high standard of quality and availability.
Manage the procurement, installation, upgrading, operation, control, maintenance and effective use of IT infrastructure components with the Philippines, ensuring that agreed service levels are met and all relevant procedures are adhered to.
Responsible for budgeting, estimating, and planning for the IT Operations function within the Philippines.
Ensure the correct implementation of Group capacity management standards and procedures within the Region, working with business users to agree and implement short- and medium-term modifications to demand.
Control IT assets within Philippines, ensuring that administration of the acquisition, storage, distribution, movement and disposal of assets is carried out.
Ensure that all identified breaches in security are promptly and thoroughly investigated, that any system change required to maintain security are implemented, and that security records are accurate and complete.
Create reports and proposals for service improvement in Philippines and contribute to the planning and implementation of new installations, scheduled maintenance and changes within the system.
Lead, develop and grow Philippines IT Operations team in accordance with the company's people principles and processes, including developing optimal structures and clear accountabilities, maximizing employee performance, providing mentoring and coaching, etc. to ensure the right people in the right roles to deliver IT services required to achieve business objectives.
Develop and deploy mechanisms that lead to positive relationships between the business and offshore/onshore suppliers, including overall management and development of the commercial relationships with the senior levels of management in supplier organizations.
Required Skills and Knowledge:A sound technical background with a high level of skills in network, server and desktop products.
Understanding of industry best practices and the ability to drive implementation of the best practices across operational IT activities.
Demonstrated IT operations experience in an environment with multiple server locations (regionally distributed) and Wide Area Network.
A sound understanding of global business requirements.
A good knowledge of all aspects of networking and web-based technologies.
Proven experience in systems administration.
A good understanding of PABX and other communication technologies.
Excellent oral and written communication skills.
Personable, conscientious, ability to cope with pressure and to prioritize work.
Strong customer service focus.
Experienced in managing IT staff in a matrix reporting environment.
Required Work Experience:At least 5 years of experience in operational aspects of commercial IT infrastructure, with 2+ years in a management capacity of a team.

Required Qualifications:Bachelor's degree in computer science/engineering or a related discipline.
May hold professional qualifications such as MCP, MCSE, CCNA.

Employer questions
Your application will include the following questions:How many years' experience do you have as an Information Technology Manager?

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