Sr FinOps Collections Analyst

2 weeks ago

Manila, National Capital Region, Philippines Amazon Full time

GAR (Global Accounts Receivable) is looking for a proactive, customer and detail-oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon's customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and earn trust with our customers to facilitate timely payment.

Summary of Responsibilities
- Understanding of Accounts Receivables process
- Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
- Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, non-collectable amounts are accounted for, and miscellaneous differences are cleared
- Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
- Monitor high-risk accounts and ensure timely escalation of challenges to management
- Continually look at ways to improve the customer experience
- Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
- Meet the monthly productivity goals
- Reconcile complex accounts and have excellent attention to detail

Working Conditions:
- Open office space on site
- Report 3x to the Pasay office
- Successful applicant may be requested to work on shifting schedules including night shift, if business requires
- Work during PH Holidays is required when business supported is operating
- Overtime may be required on critical and peak periods

We are open to hiring candidates to work out of one of the following locations:

Manila, PHL

BASIC QUALIFICATIONS

Degree in Finance/Accounting/Business Studies or other related areas
- 4 to 6 years of experience in Accounts Receivables or other customer facing department experience
- Ability to provide exceptional customer experience
- Strong communication skills, both written and verbal
- Good interpersonal skills and team player
- Ability to take initiatives, meet tight deadlines and prioritize workload
- Proficient in Microsoft Excel and Word

PREFERRED QUALIFICATIONS

Master's Degree in Accounting/Finance or a related field
- Minimum 2 years experience in handling business customers

Posted: May 28, 2024 (Updated 43 minutes ago)

Posted: May 17, 2024 (Updated about 2 hours ago)

Posted: May 6, 2024 (Updated about 2 hours ago)

Posted: May 21, 2024 (Updated about 3 hours ago)

Posted: December 20, 2023 (Updated about 4 hours ago)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#J-18808-Ljbffr

  • Sr. FinOps Analyst, Finance Accounts Receivable

    2 weeks ago

    Manila, National Capital Region, Philippines Amazon Full time

    Sr. FinOps Analyst, Finance Accounts ReceivableJob summaryThe ideal candidate will be experienced in a finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors. The...

  • Sr. FinOps Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Amazon Full time

    -Normal Office Environment-Report daily to the Pasay office.-This role will primarily be reporting on a APAC morning or mid shift but may also be requested to be on shifting schedule from time to time.-Work during Holidays as may be required by the Company.-May be asked to render overtime on critical and peak times as may be required by the Business.As a...

  • Sr. FinOps Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Amazon Full time

    DESCRIPTIONAs an AR Collections Analyst, you will support Amazon's strategic customers to identify and resolve billing issues, reconcile accounts and drive monthly collection targets. A successful individual will be self-motivated-someone who can recognize how processes can improve and effectively implement positive changes. The candidate must also be able...

  • Sr. FinOps Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Amazon Full time

    Senior Finance Operations Analyst - German Speaker, Accounts PayableThe ideal candidate will be experienced / background in a finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with...

  • Sr. Analyst, Fin Reporting

    2 weeks ago

    Manila, National Capital Region, Philippines Northern Trust Corp Full time

    Sr. Analyst, Fin Reporting page is loaded Sr. Analyst, Fin Reporting Apply locations Manila, Philippines time type Full time posted on Posted Yesterday job requisition id R125835 About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern...

  • Sr Business Process Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines 20 DexCom Philippines Inc Full time

    Sr Business Process Analyst - RPA page is loaded Sr Business Process Analyst - RPA Apply remote type Flex locations Manila, Philippines Cebu, Philippines time type Full time posted on Posted 2 Days Ago job requisition id JR106168 About DexcomFounded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for...

  • FinOps Analyst, Finance Accounts Receivable

    2 weeks ago

    Manila, National Capital Region, Philippines Amazon Full time

    FinOps Analyst, Finance Accounts ReceivableThe ideal candidate will be experienced / background in a finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors. The candidate...

  • Sr. Financial Analyst

    4 weeks ago

    Manila, National Capital Region, Philippines Kenvue Full time

    DescriptionKenvue is currently looking for a talented Sr. Financial Analyst to join their team in Manila, Philippines.The Supply Chain Finance team at Kenvue is responsible for managing the financial aspects of the company's supply chain, including sourcing, production, and delivery of products/services. This role involves optimizing performance, controlling...

  • Sr. Financial Analyst

    1 month ago

    Manila, National Capital Region, Philippines Kenvue Full time

    DescriptionKenvue is currently looking for a talented Sr. Financial Analyst to join their team in Manila, Philippines.The Supply Chain Finance team at Kenvue is responsible for managing the financial aspects of the company's supply chain, including sourcing, production, and delivery of products/services. This role involves optimizing performance, controlling...

  • Finance Services Sr. Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines QBE Insurance Group Full time

    Finance Services Sr. Analyst page is loaded Finance Services Sr. Analyst Apply locations PHI - Manila time type Full time posted on Posted 7 Days Ago job requisition id Primary DetailsTime Type: Full timeWorker Type: EmployeeCollect, develop, analyze and distribute data, analysis and metrics from internal and external sources to support regulatory...

  • Sr. FinOps Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Amazon Full time

    The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers...

  • Sr. Analyst, Fin Reporting

    2 weeks ago

    Manila, National Capital Region, Philippines Northern Trust Corp Full time

    Sr. Analyst, Fin Reporting page is loaded Sr. Analyst, Fin Reporting Apply locations Manila, Philippines time type Full time posted on Posted Yesterday job requisition id R125831 About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern...

  • Sr Analyst, Fin Reporting

    2 weeks ago

    Manila, National Capital Region, Philippines Northern Trust Corp Full time

    Sr Analyst, Fin Reporting page is loaded Sr Analyst, Fin Reporting Apply locations Manila, Philippines time type Full time posted on Posted 2 Days Ago job requisition id R124536 About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern...

  • Finance Services Sr. Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines QBE Insurance Group Full time

    Finance Services Sr. Analyst - Non Insurance Accounting page is loaded Finance Services Sr. Analyst - Non Insurance Accounting Apply locations PHI - Manila time type Full time posted on Posted Yesterday job requisition id Primary DetailsTime Type: Full timeWorker Type: EmployeeThis role will have a particular focus on accurate and timely posting of...

  • FinOps Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Amazon Full time

    Job summaryThe ideal candidate will be experienced / background in a finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors. The candidate will have action-driven...

  • FinOps Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Amazon Full time

    Job summaryThe ideal candidate will be experienced / background in a finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors. The candidate will have action-driven...

  • Billing and Collections Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines SiteMinder Full time

    Billing and Collections Analyst - Spanish/English At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to...

  • Sr. Analyst, TCOE Compliance

    2 weeks ago

    Manila, National Capital Region, Philippines Northern Trust Corp Full time

    Sr. Analyst, TCOE Compliance page is loaded Sr. Analyst, TCOE Compliance Apply locations Manila, Philippines time type Full time posted on Posted 6 Days Ago job requisition id R127531 About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since...

  • Invoice to Cash, Collections Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Johnson & Johnson Full time

    Job Description - Invoice to Cash, Collections Analyst W) Invoice to Cash, Collections Analyst W Description At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are...

  • Analyst - Mandarin Speaking, FinOps Specialist - AR

    2 weeks ago

    Manila, National Capital Region, Philippines Amazon Full time

    As a Senior Mandarin Collections Analyst, you will support Amazon's strategic customers to identify and resolve billing issues, reconcile accounts and drive monthly collection targets.A successful individual will be self-motivated—someone who can recognize how processes can improve and effectively implement positive changes. The candidate must also be able...