Sr Business Process Analyst

2 weeks ago

Manila, National Capital Region, Philippines 20 DexCom Philippines Inc Full time

Sr Business Process Analyst - RPA page is loaded

Sr Business Process Analyst - RPA Apply remote type Flex locations Manila, Philippines Cebu, Philippines time type Full time posted on Posted 2 Days Ago job requisition id JR106168

About Dexcom

Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company's inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.

Meet the team:

The role of the RPA Business Analyst is to manage the delivery of individual process automations in accordance with the Dexcom COE Methodology, on time and on budget. The role is also responsible for the opportunity assessment and initial qualifications of ideas to ultimately fulfill the pipeline.

Where you come in:

  • You will manage the detailed tasks required to deliver high quality RPA solutions in accordance with the Dexcom COE methodology to achieve a consistent, high quality standard solution meeting and exceeding business requirements.
  • You will lead and complete the Dexcom qualification steps to assess the RPA capability of possible process ideas. These include the initial evaluation, business case, detailed qualification criteria scoring as well as leading the final milestone approvals session.
  • You will capture potential process candidates for automation using the software solutions that capture key stroke counts, video and work instructions in preparation for the Process Design Document hand-off to Development.
  • You will work closely with the Subject Matter Experts (SME) to identify requirements, map the process, identify the technologies, KPI's and overall metric data in preparation for the Development team's technical design.
  • You will submit regular reporting on progress to plan across multiple project automations and leadership.
  • You will prepare the SME and guide them through the User Acceptance Testing preparation and ensure full testing is completed prior to releasing solutions into production.
  • You will work in concert with other RPA Business Analysts for best practice sharing, internal process productivity and quality improvement on the entire Dexcom COE delivery methodology.
  • You will manage the intake and pipeline generation inputs through our community ideas software collection solution.

What makes you successful:

  • Your excellent interpersonal skills and verbal/written communication
  • Your proven experience delivering high quality solutions in high pressure, structured environments
  • Your ability to liaise with functional as well as IT personnel across the business to complete tasks
  • Your ability to establish and lead meetings achieving the original purpose of the sessions
  • Your ability to development succinct presentations and present to leadership as needed
  • Your self-starter and strong attention to detail are paramount
  • Your overall Business Analyst experience of at least 5 years, with One to three years exposure and experience leading RPA delivery
  • Your exposure to UiPath RPA software solutions
  • Your knowledge and understanding of the opportunity assessment qualification process, engineering methodology for bot development and post-production support requirements
  • Your UiPath BA certification or equivalent
  • Your understanding of the Agile development methodology and how it applies to RPA solution delivery
  • Your exposure to Lean Six Sigma methodologies with at least Green Belt certification
  • You have an excellent customer service skills
  • You must have a UiPath BA certification or equivalent
  • You must have knowledge and understanding of the opportunity assessment qualification process, engineering methodology for bot development and post-production support requirements
  • You must have exposure to Lean Six Sigma methodologies with at least Green Belt certification

What you'll get:

  • A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community .
  • A full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

    #LI-Hybrid

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

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Since 1999, Dexcom has simplified and revolutionized diabetes management, positively impacting millions worldwide. At Dexcom, we're more than just a medical device company; we're a collective of visionary thinkers, trailblazers, and problem solvers. Our mission transcends the ordinary. We aim to revolutionize healthcare, one groundbreaking technology at a time.

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