Senior Analyst

2 weeks ago


Taguig, National Capital Region, Philippines myGwork - LGBTQ+ Business Community Full time
  • Collect and consolidate data related to vendor performance from various sources, such as service level agreements (SLAs), performance reports, and customer feedback.
  • Support development and implementation standardized performance metrics and key performance indicators (KPIs), across all JLL client accounts, to assess vendor performance.
  • Analyze vendor performance data to identify areas of success as well as areas requiring improvement.
  • Prepare regular reports and dashboards on vendor performance for management and key stakeholders.
  • Clearly communicate vendor performance results, trends, and recommendations to relevant teams and stakeholders.
  • Collaborate with cross-functional teams to implement best practices and ensure adherence to vendor performance standards.
  • Continuously evaluate and recommend process improvements to enhance efficiency and effectiveness in managing vendor performance.

Desired or preferred experience and technical skills:

  • Strong analytical and problem-solving skills, with the ability to interpret complex data and derive actionable insights.
  • Proficiency in data analysis tools and techniques, such as Excel, Tableau, SQL, or other data visualization tools.
  • Excellent written and verbal communication skills, with the ability to present complex information in a clear and concise manner.
  • Proactive mindset with a continuous improvement mindset to drive efficiencies and optimize vendor performance.

Required Skills and Experience:

  • Bachelor's degree in business administration, supply chain management, finance, or a related field.
  • Proven experience (3 years) as a vendor performance analyst or a similar role in vendor management, procurement, or supply chain management.
  • Knowledge of vendor management best practices, contract management, and SLA performance metrics.
  • Ability to work collaboratively with cross-functional teams and build strong relationships with internal stakeholders and vendors.
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