L2 Data Applications Support

2 weeks ago

Quezon City, National Capital Region, Philippines Manulife Insurance Malaysia Full time

L2 Data Applications Support page is loaded

L2 Data Applications Support Postuler locations Quezon City time type Temps plein posted on Publié aujourd'hui job requisition id JR

Nous sommes un fournisseur de services financiers qui s'emploie à faciliter les décisions de nos clients et de nos collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives environnementales à nos investissements dans la collectivité, nous montrons la voie en nous appuyant sur des valeurs, et ce, dans l'ensemble de nos activités. Pour nous aider à nous démarquer, nous vous aidons à progresser, parce que lorsque nos collègues sont en santé, respectés et vraiment valorisés, nous nous épanouissons tous. Découvrez comment vous pouvez faire progresser votre carrière, avoir une influence et susciter un réel changement avec notre équipe gagnante dès aujourd'hui.

Semaine de travail comprimée

Hybride

Description d'emploi

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You've come to the right place.

Why choose Manulife?

  • Competitive Salary packages and performance bonuses
  • Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
  • Retirement savings benefit
  • Rewarding culture that values wellness and well-being
  • Performance Bonus
  • Global network of industry experts
  • Extensive training resources

Job Description:

We are seeking a highly skilled and motivated individual to join our team as a L2 Data Applications Support. In this role, you will be responsible for providing technical support for our global Azure data applications, which utilize Azure Data Pipelines with Power BI as the presentation layer. The ideal candidate will possess excellent communication skills, a strong technical background, and the ability to diagnose and troubleshoot issues effectively.

Key Responsibilities:

  • Provide technical support for our global Azure data applications, assisting users with any IT-related issues they may encounter.
  • Interact with users to understand and diagnose problems, ensuring timely resolution and minimal disruption to their workflow.
  • Troubleshoot issues related to Azure Data Pipelines, Power BI, and other components of the data applications.
  • Collaborate with cross-functional teams to resolve complex technical issues and ensure the smooth operation of the data applications.
  • Document and maintain accurate records of reported issues, troubleshooting steps, and resolutions in our ticketing system.
  • Continuously update knowledge base articles and user guides to facilitate self-service support for common issues.
  • Assist in the testing and implementation of system upgrades and enhancements, ensuring compatibility and minimal disruption to users.
  • Provide training and guidance to end-users on system functionality and best practices.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience in a similar technical support role, preferably supporting Azure data applications with Azure Data Pipelines and Power BI.
  • Strong knowledge of Azure Data Pipelines, Power BI, and other relevant Azure services.
  • Familiarity with data pipelines, data integration, and data transformation processes.
  • Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
  • Strong problem-solving and analytical skills, with the ability to think critically and provide innovative solutions.
  • Ability to work independently and collaboratively in a fast-paced, global environment.
  • Strong customer service orientation, with a focus on delivering exceptional support to end-users.
  • Proficiency in using ticketing systems and remote support tools.
  • Relevant certifications (e.g., Microsoft Certified: Azure Data Engineer Associate, Microsoft Certified: Power BI) are a plus.
  • Work Set Up: Hybrid (3x a week onsite)
  • Candidate should be amenable to work on a night shift schedule

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

À propos de Manuvie et de John Hancock

La Société Financière Manuvie, groupe mondial et chef de file des services financiers, vise à aider les gens à prendre plus facilement des décisions et à vivre mieux. Son siège social mondial se trouve à Toronto, au Canada. Elle exerce ses activités sous le nom de Manuvie en Asie, au Canada et en Europe, et principalement sous le nom de John Hancock aux États-Unis. Elle propose des conseils financiers ainsi que des solutions d'assurance et de gestion de patrimoine et d'actifs à des particuliers, à des groupes et à des institutions. À la fin de 2022, elle comptait plus de employés, plus de agents et des milliers de partenaires de distribution au service de plus de 34 millions de clients. À la fin de 2022, son actif géré et administré se chiffrait à 1 300 milliards de dollars canadiens milliards de dollars américains), le total de ses placements se chiffrait à 400 milliards de dollars canadiens (300 milliards de dollars américains) et son actif net des fonds distincts se chiffrait à 300 milliards de dollars canadiens (300 milliards de dollars américains). Elle est inscrite aux bourses de Toronto, de New York et des Philippines sous le symbole « MFC », ainsi qu'à la Bourse de Hong Kong sous le symbole « 945 ».

Manuvie est un employeur qui souscrit au principe de l'égalité d'accès à l'emploi

À Manuvie/John Hancock, nous embrassons notre diversité. Nous nous efforçons d'attirer, de perfectionner et de maintenir un effectif qui est aussi varié que nos clients, et de favoriser la création d'un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l'ascendance, du lieu d'origine, de la couleur, de l'origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l'orientation sexuelle, des caractéristiques génétiques, du statut d'ancien combattant, de l'identité de genre, de l'expression de genre, de l'âge, de l'état matrimonial, de la situation de famille, d'une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d'éliminer les obstacles à l'accès égalitaire à l'emploi. Un représentant des Ressources humaines collaborera avec les candidats qui demandent une mesure d'aménagement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande de mesures d'aménagement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie/John Hancock. Pour demander une mesure d'aménagement raisonnable dans le cadre du recrutement, écrivez à .

Emplois similaires (1) Operations Analyst locations 2 emplacements time type Temps plein posted on Publié il y a 8 jour(s) #J-18808-Ljbffr

  • Data Entry

    2 weeks ago

    Quezon City, National Capital Region, Philippines DATA MART Consulting GmbH Full time

    The role at SupportNinja primarily involves data entry where the individual will enter data from various sources into systems, databases, or spreadsheets using tools like Excel, Word, and Google Sheets. Accuracy and the ability to perform quality checks on data entered are emphasized, as well as adhering to company policies and meeting performance targets...

  • Salesforce Team Lead

    2 weeks ago

    Makati City, National Capital Region, Philippines KSearch Asia Consulting Full time

    CLIENT:A global digital agency delivering innovative digital and creative solutions with technology delivery centers in Switzerland and other countries.JOB DESCRIPTION• Provide metrics through weekly/monthly reports with the following information using a reporting tool defined by the client• Perform application monitoring activities that covers the full...

  • Data Controller IV

    2 weeks ago

    Makati City, National Capital Region, Philippines DATA MART Consulting GmbH Full time

    Place of Assignment: Credit Information Management Services - Data CenterMonthly Rate: Php 31,320.00Mode of Employment: Contract of ServiceNo. of Vacancy: One (1)Opening Date: MAY 16, 2024Closing Date: MAY 26, 2024Qualification Standards:● Education: Associate Degree relevant to the job or IT-related courses● Experience: At least one (1) year of relevant...

  • Data Support Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines Kompas Gramedia Full time

    The Data and Product Support Specialist is responsible for coordinating, implementing, documenting and escalating CRM and TMS (Transaction Management System) data entry and advanced configurations to facilitate the onboarding process and data validation for the MaverickRE software, as well as troubleshooting client issues via chat and email. This role will...

  • Client Application Support AT 1

    2 weeks ago

    Quezon City, National Capital Region, Philippines Global Payments Full time

    Client Application Support AT 1 page is loaded Client Application Support AT 1 Apply locations Quezon City, Metro Manila, Philippines time type Full time posted on Posted 30+ Days Ago job requisition id R Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit,...

  • Card Support Staff

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines AtomIT Business Solutions Corp Full time

    DUTIES & RESPONSIBILITIES:Daily extraction and recording of approved credit card orders.Coordination to card vendor to ensure production of credit cards.Coordination to couriers to ensure timely pick-up from card vendor and delivery to customers.Acceptance of RTS credit cards from courier and ensure proper safekeeping.Perform notification to customers of RTS...

  • Technical Support Team Lead

    2 weeks ago

    Quezon City, National Capital Region, Philippines Phil-Data Business Systems, Inc. Full time

    IT Support Team LeadResponsibilitiesLeads Single point of contact for end users to receive support and maintenance within the organization's desktop computing environmentEnsures optimal workstation performance by having expertise on installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipmentTroubleshoots IT problem areas (in...

  • IT Service Desk for Business Applications

    2 weeks ago

    Makati City, National Capital Region, Philippines WHR Global Consulting Full time

    WHR Global Consulting, a global talent solution provider is looking for a stellar candidate to fill the role of IT Service Desk for Business Applications for its client based in Makati City.If you think you match the qualifications below APPLY NOW and one of our Senior Recruitment Consultants will call you for a remote interview.This is for direct hiring and...

  • Data Engineer: Data Platforms

    2 weeks ago

    Quezon City, National Capital Region, Philippines IBM Full time

    IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Application Engineer

    2 weeks ago

    Quezon City, National Capital Region, Philippines Industrial Controls Systems Inc. Full time

    The ideal Application Engineer candidate possesses a combination of technical expertise, problem-solving skills, creativity, and strong communication abilities. Qualifications:Degree holder in any related Engineering course such as Mechanical, Electrical, Electronics and Communications, Instrumentation and Control or MechatronicsAt least 1-2years of...

  • Technical Support Engineer

    2 weeks ago

    Makati City, National Capital Region, Philippines Sophos Full time

    About UsSophos is a worldwide leader and innovator of advanced cybersecurity solutions, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies that help organizations defeat cyberattacks. As one of the largest pure-play cybersecurity providers, Sophos...

  • RPA Developer

    2 weeks ago

    Quezon City, National Capital Region, Philippines Lancesoft Full time

    Associate - APAC Recruitment and Delivery @ Lancesoft Philippines | Human Resources, IT Recruitment, Non-IT RecruitmentRole: Infra Service DeskExperienceProvided frontline technical support to end-users, addressing and resolving hardware and software issues through phone, email, and remote assistance toolsConducted thorough troubleshooting and diagnosis of...

  • 2021 Finance Application Support Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines Toyota Motor Philippines Full time

    2021 Finance Application Support Specialist Makati, Philippines Opportunity Expired Toyota Motor Philippines is looking fora Finance Application Support Specialistto join our Dealer Management Systems Department based in Makati City, Metro Manila, Philippines. TheApplication Support Specialistis a member of the System Governance Application Support Team that...

  • Application Support Engineer

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time

    Application Support Engineer (Portuguese Speaker) - Manila & Cebu CityLocation: Metro Manila & Cebu City Qualifications:Minimum 2 years of experience as a Support Engineer.Fluent in Portuguese and English (oral & written communication).Responsibilities:Investigate and resolve Google Play policy violations, ensuring compliance with the latest policies and...

  • Product/Application Support Senior

    4 weeks ago

    Makati City, National Capital Region, Philippines FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...

  • Product/Application Support Senior

    2 months ago

    Makati City, National Capital Region, Philippines FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...

  • Data Engineer

    2 weeks ago

    Quezon City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full time

    Select how often (in days) to receive an alert: Department: Tech Security Cyber Defence Division: Technology Location: Quezon City At ANZ we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Our community of over 5,000 engineers...

  • IT Systems Administrator L2

    2 weeks ago

    Makati City, National Capital Region, Philippines WHR GLOBAL CONSULTING Full time

    oles and ResponsibilitiesInstalling, configurating and maintaining relevant applications being used within the organization Fine-tuning of configuration of application settings for optimal performance Applying OS/security patches and upgrades on a regular basis, and upgrade administrative tools and utilitiesAnalyzing processes, technologies, and vendors...

  • Data Engineer

    2 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Insurance Malaysia Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Cobol/Application Modernization

    2 weeks ago

    Quezon City, National Capital Region, Philippines Metacom Solutions Full time

    Metacom BPO is urgently hiring for Cobol/Application Modernization (Senior Developer)Primary Responsibilities includes:Design, develop, test and debug, one or more programming languages related to application modernization requirements, designs or specifications Provide expertise in development, testing and troubleshooting complex issues, and supporting...