Card Support Staff

2 weeks ago


Mandaluyong City, National Capital Region, Philippines AtomIT Business Solutions Corp Full time

DUTIES & RESPONSIBILITIES:

  • Daily extraction and recording of approved credit card orders.
  • Coordination to card vendor to ensure production of credit cards.
  • Coordination to couriers to ensure timely pick-up from card vendor and delivery to customers.
  • Acceptance of RTS credit cards from courier and ensure proper safekeeping.
  • Perform notification to customers of RTS credit cards for redelivery purposes.
  • Ensure proper destruction and blocking of RTS credit cards that are subject to disposal.
  • Fulfillment and monitoring of SF tickets (L2 support) for credit cards.
  • Processing of payment to card vendors, courier, and suppliers
  • Daily update of shared files for monitoring and reporting purposes.

QUALIFICATIONS

  • Proficient in Microsoft Office applications
  • High attention to details
  • With good analytical skills
  • Good verbal and written communication skills
  • Customer-focused oriented
  • Ability to work well under pressure and with minimal supervision
  • With experience in cards industry is a plus

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