Full-time Customer Operations Specialist

2 weeks ago


San Fernando, Central Luzon, Philippines Cimmaroon Full time
Full-time Customer Operations SpecialistFull-time

Cimmaroon Photographyis a team of Pampanga photographers capturing maternity, newborn, and family photographs, it's our lifelong mission to craft stories of unique families through timeless portraits.

We take pride in helping families achieve their classic and modern portraits. From choosing the perfect themes for your photos to finding the perfect outfits and poses, we'll guide you every step of the way to deliver the photographs you deserve.

This is a remote full time opportunity.

The Customer Operations Specialist is responsible for managing and enhancing the customer experience while overseeing daily operations on our online platforms. This role involves interacting directly with customers to resolve issues, ensuring a seamless service experience, and implementing strategies to improve customer satisfaction.

Responsibilities:

Handle customer inquiries and resolve complaints to ensure customer satisfaction.Monitor and manage the operation of our online services.Collaborate with other teams to streamline operations and enhance customer service protocols.Analyze customer feedback and coordinate with the technology team to refine online features and functionality.Prepare and report on customer interaction metrics, insights, and operational efficiency.9am to 6pm Philippine timeNo prior experience required, but must be eager to learn and adapt.Proficient in English and Tagalog, with strong comprehension and communication skills.Familiarity with online tools such as Google products (Google Docs, Sheets, Drive) and video conferencing software like Zoom.Open to fresh graduates looking for a challenging and rewarding start in customer operations.

Learn more about us and how we work by visiting these sites:

#J-18808-Ljbffr
  • IT Support Specialist

    2 weeks ago


    San Fernando, Central Luzon, Philippines SupportNinja Full time

    We're obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....

  • Sales Specialist

    2 weeks ago


    San Fernando, Central Luzon, Philippines Headstart Specialist Full time

    QUALIFICATIONS: At least 1 year of customer service experience even outside BPO. Must have Bachelors Degree completed or at least 2year level or 2 year Associate Degree Graduate. At least 6 months of OB Sales / 6 months of OB Collections Experience.


  • San Fernando, Central Luzon, Philippines MCI Full time

    LOCATIONPampanga, PHJOB TYPEFull-TimePOSITION OVERVIEWJob Title: Talent Acquisitions Specialist Job Type: Full-time, PermanentLocation: Onsite, Pampanga Philippines MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus...

  • SEO Specialist

    2 weeks ago


    San Fernando, Central Luzon, Philippines BPO Seats Full time

    Job descriptionPosition: SEO Specialist / Lead GenerationPay : 35K PHP and up based on experienceHours: WFH will be considered. However, Candidates must be flexible. Nights and weekends are required.Overview:The primary goal of this role is to expand our business presence and generate lead through optimizing our search engine presence. You will manage...

  • Account Specialist

    2 weeks ago


    San Fernando, Central Luzon, Philippines Teemwork Full time

    About the job Account Specialist (Pampanga)JOB SUMMARY:Account Specialist is responsible for handling direct serviced outlets of the Company in the area assigned in order to meet the monthlysales volume objectives, carry out the standard of merchandising, coordinate to execute trade marketing programs and ensure timelycollection of account receivablesJOB...

  • Operations Director

    2 weeks ago


    San Fernando, Central Luzon, Philippines Circa Logica Group Full time

    Work Setup: Hybrid Office and WFHWork Category: Full TimeWork Schedule: Monday to Friday 3+ years of demonstrated project management experience, working with clients and different stakeholders, in solving business problems. High attention to detail and administrative accuracy. Excellent organization, planning, time management, and analytical skills. Strong...

  • Procurement Operator

    2 weeks ago


    San Fernando, Central Luzon, Philippines Cloudstaff Philippines Inc. Full time

    JR Procurement Operator Grab this amazing job opportunity to work with a US-based team If you are an experience Procurement Operator, Join our team now Location / ShiftClark Office, Night ShiftNOTE:You must be willing to work in the office in the above office location to apply for this positionWhy will you love working with this client?Our client aims to...


  • San Fernando, Central Luzon, Philippines Cloudstaff Philippines Inc. Full time

    JR Procurement Operator Grab this amazing job opportunity to work with a US-based team If you are an experience Procurement Operator, Join our team now Location / ShiftMabalacat Office, Mid ShiftNOTE:You must be willing to work in the office in the above office location to apply for this positionWhy will you love working with this client?Our client aims to...

  • Procurement Operator

    2 weeks ago


    San Fernando, Central Luzon, Philippines Cloudstaff Philippines Inc. Full time

    JR Procurement Operator Grab this amazing job opportunity to work with a US-based team If you are an experience Procurement Operator, Join our team now Location / ShiftClark Office, Night ShiftNOTE:You must be willing to work in the office in the above office location to apply for this positionWhy will you love working with this client?Our client aims to...

  • Operations Manager

    2 weeks ago


    San Fernando, Central Luzon, Philippines Prime Pacific Foods Corporation Full time

    Ensure legal protocols and business compliance.Develop operational and strategic objectivesProvide encouraging leadership for the North Luzon TeamAchieving better business practicesLogistics, Supply Chain and Procurement Coordination with Head OfficeEnsure Sales operation in area of assignment is aligned with Head Office/ RSMAssist in Recruitment and...


  • San Fernando, Central Luzon, Philippines Strata Staff Full time

    About us:Strata is an exciting BPO Company with existing team members currently based in Australia and Angeles City, Philippines. Take your career to the next level by joining our growing familyAbout the Role:As an Administrative Specialist, you are responsible in supporting property managers in maintaining the database, prepares correspondence, and...


  • San Fernando, Central Luzon, Philippines AlphaSolar Full time

    Administrative Managers, Officers and Specialists CPAs or Graduates of Accounting or Business Management or Information Technology. At least 3 to 5 years of related work experience. Desired Skills: MS Office and Business Software, Business Administration, Human Resource Development, Accounting, Taxation, Finance, Total Quality Management, Compliance,...

  • Operations Director

    2 weeks ago


    San Fernando, Central Luzon, Philippines Circa Logica Group Full time

    Work Setup: Hybrid Office and WFHWork Category: Full TimeWork Schedule: Shifting/Rotational scheduleWorkforce SupervisorLOCATIONAngeles City, PampangaWORK SETUPHybrid (2-3x a week)SCHEDULEShiftingJOB DESCRIPTIONManages the overall operations.Owns and implements the attendance management, attendance reporting, and production risk management process.Develops...

  • Insurance Specialist

    2 weeks ago


    San Fernando, Central Luzon, Philippines Cyzerg India Full time

    About the CompanyCyzerg is a technology company specialized in the research, development, implementation, and management of technology solutions for the warehousing industry. With over 148+ active customers across North, Central and South America, Cyzerg has developed industry expertise and capabilities to increase business efficiency and competitiveness...


  • San Fernando, Central Luzon, Philippines Texas Instruments Full time

    We can't predict what the future holds, but we know TI will have a part in shaping it.Production Specialists process wafers of different technologies and support the manufacturing operations at either a wafer fab or assembly test site.Assembly test sites:Production Specialists perform specific AT semiconductor manufacturing functions in the production of...

  • Operations Analyst

    2 weeks ago


    San Fernando, Central Luzon, Philippines Envirosuite Philippines Inc. Full time

    With an extensive history and proven track record in customer and operations support, you will be responsible for providing effect remote support for Envirosuite customers worldwide in line with our organisation's goals and vision, and customer requirements. As a customer facing position, the Operations Analyst represents the brand so it is essential that...


  • San Fernando, Central Luzon, Philippines Halliburton Energy Services Full time

    Select how often (in days) to receive an alert: We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's...


  • San Fernando, Central Luzon, Philippines SupportNinja Full time

    We're obsessed with growth. From enabling companies to flourish, to helping careers bloom. SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....


  • San Fernando, Central Luzon, Philippines TeleTech Holdings, Inc. Full time

    Job Description - Senior Specialist, WFM Planning (03WPB) Senior Specialist, WFM Planning Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Senior Specialist - Workforce Management – Planning working remotely in Lipa, Batangas, you'll be a part of bringing humanity to business. #experienceTTEC...


  • San Fernando, Central Luzon, Philippines Majorel Full time

    Clark | Real Time Analyst for Project Diamond Thursday, April 4, 2024 We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions...