Operations Analyst

2 weeks ago

San Fernando, Central Luzon, Philippines Envirosuite Philippines Inc. Full time


With an extensive history and proven track record in customer and operations support, you will be responsible for providing effect remote support for Envirosuite customers worldwide in line with our organisation's goals and vision, and customer requirements.

As a customer facing position, the Operations Analyst represents the brand so it is essential that they perform the role in accordance with company values.

Roles and Responsibilities

  • Responding to support requests and alerts within agreed timeframes from telephone, email and internet
  • Resolve or escalate incoming requests within agreed timeframes
  • Complete recurring checks and reports in accordance with procedures and service levels
  • Maintain documentation, and identify opportunities for process and procedure improvement
  • Maintain integrity of ticketing system and incident records
  • Working in accordance with corporate policies and processes, including time reporting
  • Other duties as required by manager
Qualifications / Experience / Knowledge

  • Knowledge of databases and SQL
  • Familiarity with IT support principles such as ITIL
  • Basic knowledge of networking methodologies
  • Intermediate knowledge of MS Office package
  • Ability to complete multiple tasks within timeframes
  • Excellent communication and writing skills in English
  • Proficient at assessing and understanding customer requirements
  • Ability to work with minimal supervision or guidance
  • Ability to work under pressure, to tight deadlines
  • Problem solving skills
  • Reliability and punctuality
Desirable Knowledge & Experience
Knowledge of at least one key industry such as aviation, construction, mining, water and/or environmental monitoring

  • Clark | Real Time Analyst for Project Diamond

    2 weeks ago

    San Fernando, Central Luzon, Philippines Majorel Full time

    Clark | Real Time Analyst for Project Diamond Thursday, April 4, 2024 We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions...

  • Data Analyst

    2 weeks ago

    San Fernando, Central Luzon, Philippines Jet Support Services, Inc. Full time

    About JSSIFor more than 30 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data and purchasing power to drive cost savings and provide...

  • Aircraft Records Analysts

    2 weeks ago

    San Fernando, Central Luzon, Philippines Jet Support Services, Inc. Full time

    About JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to...

  • Financial Planning Analyst

    2 weeks ago

    San Fernando, Central Luzon, Philippines Texas Instruments Inc. Full time

    We can't predict what the future holds, but we know Texas Instruments will have a part in shaping it.Texas Instruments is looking for a detail and results oriented individual to fill a Financial Planning Analyst role with our company. At TI, the role of the Financial Planning Analyst is to drive financial excellence for the business. This individual ensures...

  • Financial Planning Analyst

    2 weeks ago

    San Fernando, Central Luzon, Philippines Texas Instruments Full time

    DescriptionWe can't predict what the future holds, but we know Texas Instruments will have a part in shaping it.Texas Instruments is looking for a detail and results oriented individual to fill a Financial Planning Analyst role with our company. At TI, the role of the Financial Planning Analyst is to drive financial excellence for the business. This...

  • Financial Planning Analyst

    4 weeks ago

    San Fernando, Central Luzon, Philippines Texas Instruments Full time

    DescriptionWe can't predict what the future holds, but we know Texas Instruments will have a part in shaping it.Texas Instruments is looking for a detail and results oriented individual to fill a Financial Planning Analyst role with our company. At TI, the role of the Financial Planning Analyst is to drive financial excellence for the business. This...

  • Publications Library Analyst

    2 weeks ago

    San Fernando, Central Luzon, Philippines Jet Support Services, Inc. Full time

    About JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to...

  • Core and Revisions Analyst

    2 weeks ago

    San Fernando, Central Luzon, Philippines Jet Support Services, Inc. Full time

    About JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to...

  • Research Analyst, Marketing Analytics

    2 days ago

    San Fernando, Central Luzon, Philippines TTEC Customer Care Management Philippines, Inc. Full time

    Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Research Analyst, Marketing Analytics working remotely in the Philippines, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be DoingUnder supervision, this position will gather, prepare, and analyze data for client sales...

  • Clark | Forecasting

    2 weeks ago

    San Fernando, Central Luzon, Philippines Majorel Full time

    Clark | Forecasting & Planning Analyst - WFMWe design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique...

  • Clark | Workforce Scheduling Analyst

    2 weeks ago

    San Fernando, Central Luzon, Philippines Majorel Full time

    Monday, February 5, 2024 We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in...

  • Clark | Workforce Manager

    2 weeks ago

    San Fernando, Central Luzon, Philippines Majorel Full time

    We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for...

  • IT Support Specialist

    2 weeks ago

    San Fernando, Central Luzon, Philippines SupportNinja Full time

    We're obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....

  • Sr. Manager

    2 weeks ago

    San Fernando, Central Luzon, Philippines Sutherland Full time

    Company DescriptionSutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally designed and engineered experiences for customers and employees. For over 36 years, we have cared for our clients' customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are...

  • Clark | Workforce Supervisor

    2 weeks ago

    San Fernando, Central Luzon, Philippines Majorel Full time

    Wednesday, January 17, 2024 We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in...

  • Senior FP&A Analyst

    2 weeks ago

    San Jose del Monte, Central Luzon, Philippines Red Nucleus Full time

    Red Nucleus is hiring a Senior Financial Planning and Analysis Manager to join our global team This is a hybrid role based out of our San Jose, Costa Rica office.Our purpose is advancing knowledge to improve lives. We succeed by being the premier provider of strategic learning and development, scientific advisory services, and medical communications...

  • Quality Assurance annalist

    4 weeks ago

    17 San Miguel Ave, Ortigas center, pasig, Philippines Visaya knowledge process Outsourcing Full time

    a Q.A. Analyst! We strive to provide the best support for our clients through an empowered workforce. The successful candidate must have the following qualifications: 1. Can work under pressure and excellent in problem-solving and critical thinking skills 2. Excellent written and oral communication skills 3. Team player and can meet specific deadlines...

  • Quality Assurance annalist

    2 weeks ago

    San Miguel Ave, Ortigas center, pasig, Philippines Visaya Knowledge Process Outsourcing Full time

    a Q.A. Analyst We strive to provide the best support for our clients through an empowered workforce. The successful candidate must have the following qualifications: Can work under pressure and excellent in problem-solving and critical thinking skills Excellent written and oral communication skills Team player and can meet specific deadlines and has...

  • Quality Assurance annalist

    4 weeks ago

    17 San Miguel Ave, Ortigas center, pasig, Philippines Visaya knowledge process Outsourcing Full time

    a Q.A. Analyst! We strive to provide the best support for our clients through an empowered workforce. The successful candidate must have the following qualifications: 1. Can work under pressure and excellent in problem-solving and critical thinking skills 2. Excellent written and oral communication skills 3. Team player and can meet specific deadlines...