urgent customer service reps for hotel reservation account

2 weeks ago


Manila, National Capital Region, Philippines Conduent Full time

APPLY NOW AS CUSTOMER SERVICE SPECIALIST AT LEAST 6 MONTHS BPO EXP hotel reservation account

We care about your safety in this time of health crisis, so we make our recruitment process convenient for you

QUALIFICATIONS:

Good Communication Skills Completed at least 2yrs in College or Senior High Graduate AT LEAST 6 MONTHS BPO EXPERIENCE Should have all the pre-employement documents (SSS, Pag-ibig etc) Willing to work in Conduent, Mall of Asia Can work ASAP Job Description
• Responsible for the delivery of the KPIs of the immediate team, including quality, productivity and compliance parameters.
• Delivers regular and timely coaching and feedback to the team members to enhance performance.
• Ensures proper and timely dissemination of all processes and business updates to the team, based on client requirements.
• Supervises the team members, identifying and addressing developmental issues, coaching opportunities and recommending training interventions.
• Accountable for analyzing known best practices for continuous improvement.
• Responsible for the enforcement of organizational policies and procedures to ensure compliance. Recruitment Process: Online assessments Over-the-phone interview/s Initial Screening Initial Interview Final Interview About Conduent Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at
  • hotel reservations

    1 week ago


    Manila, National Capital Region, Philippines UNITOP GENERAL MERCHANDISE, INC. Full time

    Supervises the reservations team, including, but not limited to: scheduling, training, coaching and reviewing the Reservation Associate's performance.  Maintains all elements of the reservations system to ensure information is accurate and up-to-date.  Maximizes room revenues by utilizing techniques to maximize occupancy and average rate, including...

  • Customer service

    2 weeks ago


    Manila, National Capital Region, Philippines Hotel Okura Manila Full time

    We are looking for a Hotel customer service to serve as our guests' first point of contact and manage all aspects of their accommodation.RESPONSIBILITIESPerform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests, collecting necessary information (like...

  • Reservations Manager

    2 weeks ago


    Manila, National Capital Region, Philippines Accor Hotels Full time

    Company DescriptionWhy work with Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • reservation officer

    15 hours ago


    Manila, National Capital Region, Philippines EZZE Travel & Tours Full time

    With at least 2 years experience in handling Marines (Seafarer) services and land based manpower. Receive and manage customer inquiries via phone, emails or web chat. - Provide accurate and relevant information about travel options, availability, fares and promotions. Make and modify reservations for flights, hotels, rental cars, and other services. Process...

  • Hotel Receptionist

    2 weeks ago


    Manila, National Capital Region, Philippines REGENCY GRAND SUITES Full time

    We seek to e mploy the services of an Experienced Receptionist who will checking in guests, allocating rooms and handing over keys. answering questions about out Hotel facilities. Passing on messages to guests and taking mail for posting.DutiesGreet hotel guests; answer any questions or concerns.Provide an outstanding guest experience.Maintain an orderly...


  • Manila, National Capital Region, Philippines Hotel Okura Manila Full time

    We are looking for a Hotel Receptionist to serve as our guests' first point of contact and manage all aspects of their accommodation.RESPONSIBILITIESPerform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests, collecting necessary information (like contact...

  • Customer Care US Rep

    2 weeks ago


    Manila, National Capital Region, Philippines Ria Financial Services Full time

    Customer Care US Rep Ria Financial Services Manila, Philippines Posted 3 days ago Permanent Competitive Customer Care US Rep Job DescriptionWe are looking for an enthusiastic Customer Services Representative to join our friendly team at Manila, Philippines head office. In this role, you will provide information to our customers about their transactions...

  • Reservation Agent

    2 weeks ago


    Manila, National Capital Region, Philippines Hotel Okura Manila Full time

    We are looking for a reservation agent to perform a variety of administrative and clerical tasks.ResponsibilitiesServe visitors by greeting, welcoming, directing and announcing them appropriatelyAnswer, screen and forward any incoming phone calls while providing basic information when neededReceive and sort daily mail/deliveries/couriersMaintain security by...

  • Reservations Agent

    6 days ago


    Manila, National Capital Region, Philippines Peak Outsourcing, Inc. Full time

    A Reservations Agent plays a crucial role in the hospitality and travel industries, ensuring that clients' needs are met efficiently and accurately. Responsibilities:Addressing customer inquiries regarding availability, pricing, services, and policies.Handling customer complaints and resolving issues related to bookings and reservations.Informing customers...

  • reservation officer

    2 weeks ago


    Manila, National Capital Region, Philippines Asiareps Travel Services Inc. Full time

    Assisting and advising customers who may be choosing from a variety of travel options.Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers' desired travel dates.Suggesting local tourist attractions and places of interest.Providing...

  • reservation officer

    2 weeks ago


    Manila, National Capital Region, Philippines Asiareps Travel Services Inc. Full time

    Assisting and advising customers who may be choosing from a variety of travel options.Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers' desired travel dates.Suggesting local tourist attractions and places of interest.Providing...

  • Receptionist

    2 weeks ago


    Manila, National Capital Region, Philippines Crowne Plaza Manila Galleria, an IHG Hotel Full time

    We are looking for a Hotel Receptionist to serve as our guests' first point of contact and manage all aspects of their accommodation.RESPONSIBILITIESPerform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests, collecting necessary information (like contact...

  • Client Services Rep

    2 weeks ago


    Manila, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full time

    Job DescriptionThe Client Service Rep is responsible for providing support to clients of Compliance Services. This role is versatile and includes work in various areas including HCP Tiering and Background Screenings. Preferred experience in nursing, medical education, administration, and client engagement. Experience in Pharmaceutical compliance regulations...

  • Client Services Rep

    3 weeks ago


    Manila, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full time

    Job DescriptionThe Client Service Rep is responsible for providing support to clients of Compliance Services. This role is versatile and includes work in various areas including HCP Tiering and Background Screenings. Preferred experience in nursing, medical education, administration, and client engagement. Experience in Pharmaceutical compliance regulations...


  • Manila, National Capital Region, Philippines Temps and Staffers Inc. Full time

    Graduate of Tourism Management or any related courses. Fresh graduates with related internships are welcome to applyFemale only Amenable to work in Sm Aura Tower Taguig City Laptop is provided With pleasing personality 1. Process flight and hotel booking of employees under the Medical Division. 2. Provide advice on travel destinations, itineraries and travel...


  • Manila, National Capital Region, Philippines Reps&Company Full time

    Founded in 2017, REPS & Co. has rapidly become a leader in data analytics in the entertainment industry. Recognized on the Forbes list of America's Best Startup Employers, we focus on delivering advanced analytics that support data driven decisions. Our solutions provide comprehensive insights and forecasts, enabling us to have a better understanding and...

  • Travel Account Agents

    2 weeks ago


    Manila, National Capital Region, Philippines Peak Outsourcing, Inc. Full time

    We're seeking a customer service for our travel account who can handle inquiries for reservations for hotel accommodations, manage account records, and among other tasks.Qualifications:High School diploma or equivalent1+ year in BPO industry (for travel account like Expedia, Traveloka, Klook and the like)Customer service experience is a plusExcellent verbal...

  • Travel Account Agents

    2 weeks ago


    Manila, National Capital Region, Philippines Peak Outsourcing, Inc. Full time

    We're seeking a customer service for our travel account who can handle inquiries for reservations for hotel accommodations, manage account records, and among other tasks.Qualifications:High School diploma or equivalent1+ year in BPO industry (for travel account like Expedia, Traveloka, Klook and the like)Customer service experience is a plusExcellent verbal...


  • Manila, National Capital Region, Philippines VCC Link, Inc. Full time

    JOB SUMMARY:Foster customer relations through calls, emails, and other contacts. Sell shoreside products and services via outbound calls. Use the web and other sources to generate sales and build lasting customer relationships. QUALIFICATIONS:At least HS/SHS graduateMust have a minimum of 1-year work experience as a Customer Service Representative (CSR) in a...


  • Manila, National Capital Region, Philippines VCC Link, Inc. Full time

    JOB SUMMARY:Foster customer relations through calls, emails, and other contacts. Sell shoreside products and services via outbound calls. Use the web and other sources to generate sales and build lasting customer relationships. QUALIFICATIONS:At least HS/SHS graduateMust have a minimum of 1-year work experience as a Customer Service Representative (CSR) in a...