Content Analyst

2 weeks ago

Manila, National Capital Region, Philippines FactSet Full time
FactSet is a leader in providing research and analytical tools to finance professionals. FactSet offers instant access to accurate financial data and analytics around the world. FactSet clients combine hundreds of databases from industry-leading suppliers into a single powerful information system.

The Fund Contribution Team is responsible for attaining, maintaining, and monitoring fund data through relationship building with asset managers, custodians, and fund administrators. The data we collect is ingested into different platforms within the FactSet product available for clients. The Team interacts with different FactSet groups to make sure the data presented is comprehensive, timely, and accurate. We catalog fund data files received daily/monthly/quarterly so that the data is stored in our internal databases within 24 hours. The Team is also responsible for expanding fund data coverage and managing client requests related to Fund Contribution. Join our Team, expand your network of contacts, and help us develop the world's most complete and accurate Global Fund dataset

As a Content Analyst, you will learn to execute Stock Exchange and market research to identify the scope of our prospects, present FactSet and FactSet products to clients and non-clients alike. In addition, you will also learn to navigate through the FactSet Fund processes and how each internal teams work together, build and maintain a relationship with key players in Asset Management, Fund Administrators, Stock Exchanges, and be more familiar with different investment vehicles, especially Mutual Funds and ETPs. Also, you will learn how to handle technical set-ups and issues by having direct conversation with the Asset Management's and FactSet's IT Teams.

Job Responsibilities:

  • Liaising with global fund issuers, fund administrators, and custodians in marketing, operations, fund administration, and technology to arrange centralized and consistent feed by making outbound phone calls
  • Working with external fund data providers to align fund data and file format along with FactSet's standard file format
  • Analyzing incoming files to ensure correct format and content
  • Cataloguing content for all incoming files in FactSet database
  • Communicating with various internal departments
  • Monitoring the consistency and timeliness of the deliveries to the Fund Contribution mailbox and/or FTP
  • Handling and resolving internal and external client requests (workflow tasks) related to Fund Contribution
  • Mapping fields, formats, and headers in files from asset managers
  • Assisting with technical set-up and validation for FTP and email delivery processes

Job Requirements:

  • Bachelor's Degree in Finance, Communications, or any related field
  • Background in Mutual Funds or Exchange Traded Products data a plus
  • Project Management skills a plus
  • Must be willing to work on rotational shift to cover one of the 3 key markets: APAC, EMEA and North American
  • Candidate must be good at multi-tasking and is organized, focused, diligent and can work under tight deadlines
  • Understand and support existing and new data types including holdings, NAVs, shares outstanding, distributions, metadata
  • In-depth research on regulators, stock market data, country-specific restrictions, etc.
  • Call asset managers/custodians to explain procedures and resolve accuracy issues
  • Work well in fast paced environment involving high profile projects and FactSet key clients & partners
  • Understanding financial data, calculations, raw data mapping, data testing and validation
  • Capable of working autonomously, in a team, and with external clients
  • Excellent English language proficiency both spoken and written
  • Candidate must be an outstanding communicator and could handle cold calls with prospects or contributors
  • Good knowledge of MS Excel, MS Word, MS PowerPoint

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.

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