IT Project Assistant

2 weeks ago

Taguig, National Capital Region, Philippines Strategic Networks Inc. Full time

Job Description:


We are seeking a highly skilled and motivated Project Assistant to support a large-scale IT application transformation project in the Philippines.

The successful candidate will serve as the primary interface for IT-related activities within the Philippines, handling local IT requests, coordinating with stakeholders, and providing essential support to ensure the successful execution of the project.

This role requires a combination of strong application and SAP knowledge, excellent communication skills, IT infrastructure expertise, and stakeholder management competence.


Responsibilities:

  • Serve as the main point of contact for IT-related inquiries, issues, and requests originating from within the Philippines.
  • Coordinate closely with the project team and stakeholders to ensure smooth execution of the IT application transformation project.
  • Provide technical support and assistance to users regarding IT applications, including SAP systems, ensuring efficient resolution of issues.
  • Assist in the implementation and rollout of new IT applications and systems, working closely with the project team and end-users.
  • Collaborate with IT teams globally to escalate and resolve complex technical issues, ensuring timely resolution.
  • Proactively identify areas for improvement in IT processes, systems, and infrastructure, and make recommendations for enhancements.
  • Manage stakeholder relationships effectively, ensuring clear communication and alignment of objectives throughout the project lifecycle.
  • Maintain documentation related to IT systems, processes, and procedures, ensuring accuracy and completeness.
  • Other responsibilities for local IT support.

Minimum Requirements:

  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • Strong knowledge and experience in IT applications, with expertise in SAP systems preferred.
  • Solid understanding of IT infrastructure concepts, including networks, servers, and storage systems.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
  • Proven ability to manage multiple tasks and priorities in a fast-paced environment.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot technical issues independently.
  • Experience in stakeholder management and relationship building.
  • Ability to work effectively both independently and as part of a team.
  • Flexibility to adapt to changing project requirements and priorities.
  • Relevant certifications in IT applications and systems (e.g., SAP certifications) preferred.
  • Fluent Chinese and English communication.

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