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Start ASAP

3 months ago

Manila, National Capital Region, Philippines Caldwell Communications Full time

Accounts that we can offer:
Travel, Sales, Healthcare, Financial, Collections and Telco account And Non-Voice Account, Dayshift, Voice

Jobs Responsibilities:

  • Communicates with customer on the phone or by way of written correspondence to deal with concerns.
  • Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
  • Matching customers' demands to Clients' products and solutions and services
  • Using settlement and influencing abilities to recover from objections and achieve the customers' buy-in
  • Communicating specific information to internal and external clients and sharing understanding with colleagues
What Do We Offer?

  • An open, friendly and professional work environment.
  • A professionally and personally rewarding career.
  • Opportunities to grow and be promoted within the company.
  • Performance incentives and employee perks and benefits.
  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free Beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
  • Opportunity for rapid career growth for Top Performers
  • Retirement/Life Insurance for Qualified Staff
  • Work-life Balance Processes and Programs

APPLY NOW