Director, Customer Service

2 weeks ago


Taguig, National Capital Region, Philippines Cardinal Health Full time

Director, Customer Service page is loaded

Director, Customer Service Apply locations Philippines-Bonifacio Global City-Taguig time type Full time posted on Posted 2 Days Ago job requisition id

Customer Service Director is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Will be responsible to drive a high-touch, innovative culture and help move healthcare forward.

Responsible for strategic oversight and leadership direction within the Customer Service function.

Qualifications

  • 12+ years of relevant experience
  • Experienced in lifting and shifting new processes
  • At least a Bachelor's degree graduate
  • Must have had experience managing Manager level

What is expected of you and others at this level

  • Provides leadership to managers and experienced professional staff; may also manage front line supervisors
  • Manages an organizational budget
  • Develops and implements policies and procedures to achieve organizational goals
  • Assists in the development of functional strategy
  • Decisions have an extended impact on work processes, outcomes, and customers
  • Interacts with internal and/or external leaders, including senior management
  • Persuades others into agreement in sensitive situations while maintaining positive relationships and staying resilient to changes

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

About Cardinal HealthCelebrating 50 years

On Thursday, Jan. 7, 2021, we celebrated the day our founder, Bob Walter, had the vision to start a business that became known as Cardinal Health.

One of the most important ways we celebrated was by giving back to the communities where we live and work. 2021 was a "Year of Service" for all Cardinal Health employees around the world.

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