Multilingual Service Desk Analyst

3 weeks ago


Manila, National Capital Region, Philippines Recruiter PH Full time
Position DescriptionEducation requirements

  • At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any fieldKnowledge and skills
  • Good written and verbal communication skills in the Norwegian language
  • Good computer and IT technical skills
  • Solid analytical and problem solving skills
  • Good process mapping ability
  • Proactive, service-minded, and able to multi-task
  • Good interpersonal skills
  • Background in IT or Finance or HRYour future duties and responsibilities:Experience
  • Previous Service Desk experienceOthers
  • Willing to work in shifts
  • Able to work well in a high pressure environment
Flexible and able to adapt to changes quickly and think conceptuallyRequired qualifications to be successful in this role:

  • Proficient in written and verbal communicate in English and Norwegian language
  • Experience in IT, Finance, HR, back-end process administration or customer service is an advantage
  • Solid analytical and problem solving skills
  • Good IT technical skills
  • Proactive, service minded and able to multi-task
  • Good process mapping ability
  • Willing to relocate in the Philippines
  • Amenable to work on a shifting schedule in McKinley Hill, Taguig, PhilippinesWhat do we offer?
  • Relocation package for international candidates (including flight and accommodation) on 1st month
  • Processing of visa and work permit
  • Career development in a multinational company
  • Modern working environment
Cultural interactionSuccessful candidates will enjoy these benefits when you join CGI:

  • Share Purchase Plan (SPP)
  • Profit Participation Plan (PPP)
  • Provident Fund
  • Leave entitlements
  • HMO coverage with acclaimed hospitals and clinics
  • Extended HMO coverage
  • Group life insurance
  • Health and wellness programs
  • Member Referral Program
  • Special Meal Allowance
  • Global Member Assistance Program (MAP)
  • Health and Wellness Program
  • Oxygen

Corporate Social Responsibility ProgramSkills:
Delivery SupportImplementation Management

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