Service Desk Analyst

The Opportunity in the Information Technology group is the very heart of the Corporation, its primary objectives to ensure that the Technical Infrastructure and Security of the platforms, environment and data are secure, performant, compliant and focused to provide a world class Customer experience for our many Customers both External and Internal to the...

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.We are looking for a Service Desk Analyst who will be a part of the IT Service Desk team under Core Technology - Service Management in our...

This Service Desk Analyst position is a RemotePhilippinesbasedrole.At Netrix Global, the Service Desk Analyst will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and assignments from management. They will require an aptitude for working with applications/systems to...

Job Responsibilities:Will act as the first point of contact for customer end-users for all issues, inquiries, and requests.Provide first-level support, as necessary, and escalate to the SMEs (Subject Matter Experts) and/or the Level 3 (ex. system administrators) teams, as needed.The support will own and monitor the tickets from creation, escalating as...

We offer an opportunity to become part of our high performing team with a passion for technology and customer experience.The Technology support Service Desk is responsible for supporting the global organisation and performs as a entry point for the reporting of all incidents and service requests as well as supporting users in "How To" queries. Also provided...

HCL Tech is currently hiring for an L1 Level Service Desk Analyst for one of our clients. If you think you've got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: Service Desk Analyst – Voice Support (Entry Level)Work Location: Science Hub Tower or One World Tower, McKinley...

HCL Tech is currently hiring for an L1 Level Service Desk Analyst for one of our clients. If you think you've got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: Service Desk Analyst – Voice Support (Entry Level)Work Location: Science Hub Tower or One World Tower, McKinley...

HCL Tech is currently hiring for a Level 1 Service Desk Analyst for one of our clients. If you think you've got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: Service Desk Analyst – L1 Voice SupportWork Location: Science Hub Tower or One World Tower, McKinley Hill, Taguig...

HCL Tech is currently hiring for a Level 1 Service Desk Analyst for one of our clients. If you think you've got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: Service Desk Analyst – L1 Voice SupportWork Location: Science Hub Tower or One World Tower, McKinley Hill, Taguig...

HCL Tech is currently hiring for a Level 1 Service Desk Analyst for one of our clients. If you think you've got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: Service Desk Analyst – L1 Voice SupportWork Location: Science Hub Tower or One World Tower, McKinley Hill, Taguig...

Select how often (in days) to receive an alert: We are one of the largest global private markets investment managers, serving over 800 institutional investors worldwide. We have USD 147 billion in assets under management and more than 1900 professionals across 20 offices worldwide. Partners Group is an equal opportunity employer committed to cultural...

About UsThe FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It's the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work...

Salary: P46,000 to P65,000 (Monthly Package)Schedule: Monday- Friday, Rotating Shift (08:30 AM - 05:30 PM AEST) What are we looking for?Skills Required:At least 3+ years' experience in a service desk environment or call center.Sound knowledge of supporting Microsoft technologies, including MS Office suite, Exchange, Active Directory, Office 365, and Windows...

What success looks like in this role: 1st Level telephone and other media contact support .Strive for a high level of first contact resolution.Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.Accurately document calls and incidents.Manage...

Help Desk & IT Support (Information & Communication Technology) Full time Add expected salary to your profile for insights *Position / Title: Manager, IT Service Desk SPOC (Manila)*Reporting line (job level): Head of Global IT Service Desk*Main purpose of the position: Managing the IT Service Desk team in Manila, which is the Single Point of Contact (1st...

Harmonizing Excellence: Transform the Future of Service in ParkingImmerse yourself in a fulfilling career journey within the vibrant world of Commercial Parking. Dive into a workplace where wellness, harmony, and work-life balance are not just buzzwords, but integral parts of everyday life. As an IT Service Desk Analyst, you will provide level support...

Harmonizing Excellence: Transform the Future of Service in ParkingImmerse yourself in a fulfilling career journey within the vibrant world of Commercial Parking. Dive into a workplace where wellness, harmony, and work-life balance are not just buzzwords, but integral parts of everyday life. As an IT Service Desk Analyst, you will provide level support...

QualificationsCandidate must possess at least a Vocational Diploma / Short Course Certificate, Computer Science/Information Technology or equivalent.At least 6 months of working experience in the related field is required for this position.Must be amenable to work in shifting schedules.Excellent communication skills.Must be okay working on site in McKinley...

Job Role: IT Service Desk - SME Key skills:Proficient in English (Read + Write + Speak) and customer centricleadership skills and should have maged the role before Very strong in technical Knowledge and support the team on the ground. Should be very stong with process knowlege.Should be stong in people management.Srong knowledge on OS related issues and...

Job Role: IT Service Desk - SME Key skills:Proficient in English (Read + Write + Speak) and customer centricleadership skills and should have maged the role before Very strong in technical Knowledge and support the team on the ground. Should be very stong with process knowlege.Should be stong in people management.Srong knowledge on OS related issues and...