Managed Services, Senior Consultant

1 week ago


Manila, National Capital Region, Philippines Myers-Holum Full time

Responsibilities

  • Act as senior contributor to service transition and service delivery for accounts assigned to the team
  • Ensure proper coverage on assigned accounts; 1-4 projects or as needed
  • Monitor incident workload and redistribute as necessary
  • Conduct quarterly account reviews to identify client satisfaction, process adherence, backlogs, quality of services provided, opportunities for improvement, etc.
  • Serve as escalation point for assigned clients
  • Review contracts for special terms. Monitor time expended, billings, renewals, profitability
  • Spearhead and participate in process improvement initiatives to improve maturity of Managed Services delivery
  • Provide technical and functional subject matter expertise to team
  • Act as primary Technical Account Manager ( "TAM") for some accounts
  • Help coordinate collaboration between teams in different geographic regions
  • Design Dashboards to track Key Performance Indicators to indicate proactive changes to the customer's environments

Qualifications

  • Undergraduate degree in relevant field or MBA or equivalent work experience
  • Individual at least 3-5 years of experience on the administrative side of NetSuite, including support & escalations
  • Comprehensive understanding of landscape of web technologies and standards
  • Experience and knowledge of best practices surrounding ERP

About Myers-Holum

  • Myers-Holum Inc. (MHI) is a technology and management consulting firm founded in 1981 and based in New York, New York with several professional services practices, specialized skills and expertise
  • Today, MHI has regional presence in core markets across North America delivering of NetSuite and other cloud services.
  • Our firm is comprised of a remote workforce of 175+ consultants and developers working across the US and Canada
  • Our cutting edge technology partners include Oracle + NetSuite, Google Cloud Platform, Dell Boomi and Stripe, all working with us to provide the best customer experience throughout each implementation
  • Specialties include Enterprise Data Management, Data Warehousing, Master Data Warehousing, Performance Management, Google BigQuery, NetSuite ERP and Ecommerce implementations and Managed Services
  • Having consulted for more than 800 companies ranging from the Fortune 500 to the lower Mid-Market, our workforce represents a diverse and ambitious group of consulting and development professionals with comprehensive industry, systems, and data management expertise.
  • The clients we service represent a wide array of industries including: Manufacturing W&D, Retail, Ecommerce, Software & Technology, NFP, Financial Services, Pharma & Healthcare, Hospitality, and Insurance
  • Having been a NetSuite Alliance Partner and Commerce Agency Partner since 2017, MHI has been recognized as NetSuite Partner of the Year in 2019, 2020 and Dell Boomi Growth Partner of the Year in 2020
  • Website:

Benefits

  • MHI offers competitive base salary, incentive pay and comprehensive benefits including medical, dental, 401k
  • Company access to training and full coverage for certification/exam fees in a variety of products and professional skill sets
  • Career growth and upward mobility to meet your long term goals
  • Remote working opportunity when not traveling for client requirements with full access to the team through technology

Our compensation ranges and packages are based on a wide array of factors unique to each candidate. It is not a common practice or guaranteed for an individual to be hired at or near the top of the range and compensation decisions aredetermined using a wide array of factors unique to each candidate, including but not limited to; skill set, years & depth of experience, certifications, and specific location due to cost of living & labor considerations; All of which will be considered during the interview and offer process.Salary ranges and incentive plans will differ in other countries in which MHI pays local currency.

We are dedicated to fostering a workplace environment that upholds and promotes equal employment opportunity, free from discrimination on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.


#J-18808-Ljbffr

  • Manila, National Capital Region, Philippines R.B Consultant Full time

    Posted: 3 days ago Openings: 50 Applicants: 19 Req-UK Travel Sales executive (noida)Exp. minimum 1 year in International Sales Process (UK/US process)Exp: of GDS/Amadeus/Galileo and inbound sales processMin.1 Yr Exp.50k + TARotational ShiftCo- Swati Skills highlighted with '' are preferred keyskills Req-UK Travel Sales executive (noida)Exp. minimum 1...


  • Manila, National Capital Region, Philippines Zendesk, Incorporated (Philippines) Full time

    Senior Managed Services Consultant page is loaded Senior Managed Services Consultant Apply locations Philippines - Manila - Office time type Full time posted on Posted 8 Days Ago job requisition id R26852 Job Description We support enterprise customers as an extension of their teams by helping them to use, see, learn, and believe in our beautifully simple...


  • Manila, National Capital Region, Philippines SimCorp Full time

    Senior Service Delivery Consultant page is loaded Senior Service Delivery Consultant Apply locations Manila time type Full time posted on Posted 30+ Days Ago job requisition id R Who we areFor over 50 years, we have worked closely with investment and asset managers to become the world's largest provider of integrated investment management solutions. We are...


  • Manila, National Capital Region, Philippines FIS, Inc. Full time

    Practice Consultant Senior (Project Management & Consulting for Treasury and Risk Systems) Practice Consultant Senior (Project Management & Consulting for Treasury and Risk Systems) FIS, Inc. Manila, Philippines Practice Consultant Senior (Project Management & Consulting for Treasury and Risk Systems) FIS, Inc. Manila, Philippines Posted 4 days ago...


  • Manila, National Capital Region, Philippines SimCorp Full time

    Senior IT Consultant - Active Directory page is loaded Senior IT Consultant - Active Directory Apply locations Manila time type Full time posted on Posted Yesterday job requisition id R Who we are:For over 50 years, we have worked closely with investment and asset managers to become the world's leading provider of integrated investment management solutions....


  • Manila, National Capital Region, Philippines Seven Consulting Full time

    Seven Consulting is a private and independent Australian project and program management consultancy. Since 2002 we have managed and successfully delivered large-scale, complex IT-enabled business transformation projects ranging from $1M to $1.4Bn in value for some of Australia's top companies.Due to the continued success and growth of Seven Consulting, we...


  • Manila, National Capital Region, Philippines SimCorp Full time

    Senior Service Delivery Technocal Consultant page is loaded Senior Service Delivery Technocal Consultant Apply locations Manila time type Full time posted on Posted Yesterday job requisition id R Who we are For over 50 years, we have worked closely with investment and asset managers to become the world's leading provider of integrated investment management...


  • Manila, National Capital Region, Philippines Rizing Full time

    Select how often (in days) to receive an alert: Provides functional expertise, guidance, and instructions to customers on SuccessFactors' products. Leads and ensures the successful implementation of SuccessFactors' products.Essential FunctionsDevelop a strong understanding of and analyzes clients' business requirements and objectives; develop system...


  • Manila, National Capital Region, Philippines SimCorp Full time

    Senior IT Consultant (Security) page is loaded Senior IT Consultant (Security) Apply locations Manila time type Full time posted on Posted Yesterday job requisition id R Who we areFor over 50 years, we have worked closely with investment and asset managers to become the world's leading provider of integrated investment management solutions. We are 2,800+...


  • Manila, National Capital Region, Philippines R.B Consultant Full time

    Posted: 10 days ago Openings: 10 Applicants: 103 Req.US Travel Sales ConsultantMin.1 Yr Exp.Must In Google Campaign callUS Flight ReservationNoida Sec 62Salary-50k+ Smart incentivesRotational ShiftsRotational OffTAC/o swati Skills highlighted with '' are preferred keyskills Req.US Travel Sales ConsultantMin.1 Yr Exp.Must In Google Campaign callUS Flight...


  • Manila, National Capital Region, Philippines 2C2P Full time

    Senior Manager, Solutions Consultant & Technical Account Philippines, Manila | Full Time | Operations 2C2P is seeking a Senior Manager, Solutions Consultant & Technical Account to join its team in Philippines. If you have the right skills & experience and look for a new rewarding challenge, don't wait Join us and share our vision in providing the best...


  • Manila, National Capital Region, Philippines Rizing Full time

    Select how often (in days) to receive an alert: Senior Consultant, Professional Services Rizing, a Wipro Company, specializes in HR and Human Capital Management (HCM) solutions based on SAP SuccessFactors. By focusing on employee experience, payroll, engagement, workforce analysis, and training management, we create efficient and connected HR processes....


  • Manila, National Capital Region, Philippines SimCorp Full time

    Senior Business Consultant - Investment Performance and Risk Analytics page is loaded Senior Business Consultant - Investment Performance and Risk Analytics Apply locations Manila time type Full time posted on Posted 30+ Days Ago job requisition id R In SimCorp, we assist some of the biggest financial institutions in the world to be fruitful by simplifying...


  • Manila, National Capital Region, Philippines SimCorp AS Full time

    Senior Business Consultant - Investment Performance and Risk Analytics Senior Business Consultant - Investment Performance and Risk Analytics SimCorp A/S Manila, Philippines Senior Business Consultant - Investment Performance and Risk Analytics SimCorp A/S Manila, Philippines Posted 4 days ago Permanent Competitive Senior Business Consultant - Investment...


  • Manila, National Capital Region, Philippines Anaplan Full time

    Senior Solution ConsultantWe are looking for a self-motivated SENIOR SOLUTIONS CONSULTANT to join our Asia Presales team, joining our Philippines office. A position with Anaplan's presales team means being part of one of the fastest growing cloud vendors and making your mark on a changing industry. You get to meld your love of numbers with your love of sales...


  • Manila, National Capital Region, Philippines Oracle Full time

    This role offers specialized guidance in leveraging Learning & Adoption technology/application to enhance client business operations. Responsibilities include facilitating client understanding through presentations, demonstrations, and benchmarks, while offering support across the entire sales cycle.Sales strategies - Develops effective and specific account...


  • Manila, National Capital Region, Philippines Manila Recruitment Full time

    As a Senior Technical Consultant, you will leverage your strong technical leadership and expertise in ServiceNow to lead and guide the solutioning and implementation process for our clients. Working closely with other technical resources and project members, you will help deliver successful outcomes for our customers including digitising workflows,...


  • Manila, National Capital Region, Philippines FIS, Inc. Full time

    Functional Store and/or access information on a device Precise geolocation data, and identification through device scanning Personalised content, content measurement, audience research, and services development Practice Manager Senior (PM & Consulting: Treasury and Risk Systems) Practice Manager Senior (PM & Consulting: Treasury and Risk Systems) FIS,...


  • Manila, National Capital Region, Philippines HOVER SENIOR LIVING COMMUNITY Full time

    About the RoleA Senior Power BI Developer is a professional responsible for designing, developing, and managing Power BI solutions for an organization. This role requires a deep understanding of data analysis, visualization, and reporting, along with a solid grasp of data warehousing and business intelligence concepts. A Senior Power BI Developer works...

  • Senior Consultant

    4 weeks ago


    Manila, National Capital Region, Philippines Deloitte SEA Full time

    Oracle Cloud Primavera PPM Service Line / Portfolios: Enterprise & Technology Platform - Oracle Location: Philippines Title: Senior Consultant - Oracle Cloud Primavera PPM Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a...