Technical Support Manager

The Technical Support Representative is the primary interface for customers contacting the center for hardware and software support and complaints. He/She is responsible in synthesizing both internal and external feedback and turns it into actionable items, leads the corrective actions, supports teams, and projects that will deliver solutions and issues for...

The Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier 2 agent...

Provide the first point of IT Support contact for all employees.Installing and configuring computer hardware operating systems and applications. Assisting staff or clients through a series of actions, either face to face; email, or over the telephone to help set up systems or resolve issues. Troubleshoot technical issues to resolution and/or escalate to L2...

Key and ResponsivitiesProvide the first point of IT Support contact for all employees.Installing and configuring computer hardware operating systems and applications.Assisting staff or clients through a series of actions, either face to face; email, or over the telephone to help set up systems or resolve issues.Troubleshoot technical issues to resolution...

Supervisor Technical Support page is loaded Supervisor Technical Support Apply remote type Flex locations Cebu, Philippines time type Full time posted on Posted Yesterday job requisition id JR104432 About DexcomFounded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with...

ABOUT USBSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage...

Cornerstone onDemand Advanced Technical Support Specialist Philadelphia , Pennsylvania Apply Now Job Title: Advanced Technical Support SpecialistJob Description:The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy, collaborative,...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

bioMerieux, Inc Lab IT Technical Support Specialist Philadelphia , Pennsylvania Apply Now Reference #: DescriptionPosition SummaryProvide high-level technical expertise, leadership, and direction through training, troubleshooting, and project management to internal and external customers for the diagnostic test systems marketed by bioMerieux. Items under the...

Tahche Outsourcing Services Inc is an outsourcing company based in Cebu City, Philippines with clientele all over the United States. We have over 300 Rockstar employees across various industries and we are continuously expanding fast. One of our partner clients is seeking a dedicated and skilled Technical Support Representative to join their growing team. In...

Technical Support Team Lead (For Pooling) Supervisors/Team Leaders (Call Centre & Customer Service) We are looking for an exceptional customer service team leader with a technical flair to join our support team, work with some of the world's top brands, and have an impact on our current and future offeringsIf you're an experienced support manager who enjoys...

Technical Support Representative (CEBU IT PARK at eTeam Workforce Private Corp. | Jobs | Technical Support Representative (CEBU IT PARK)eTeam Workforce Private Corp. Central Visayas (Region VII), Cebu City No experience required. 15, ,700 Full Time, Temporary 25 openings Submit ResuméLink View CareerSiteJob Details RequirementsCandidate must possess at...

Technical Support Team Lead (For Pooling) Supervisors/Team Leaders (Call Centre & Customer Service) Yotpo is the leading eCommerce marketing platform, helping thousands of forward-thinking brands like Rebecca Minkoff, MVMT, Bob's Discount Furniture, and Steve Madden accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven...

Customer Service + Technical support (Customer Service Representative Level 2)Cebu City, Philippines | Posted on 03/05/2024 OP360/TLC is currently hiring a Full-Time Tier 2 Customer Service Representative to join our growing team. We are looking for someone who is well-organized, pays great attention to detail, and is data-driven. The ideal candidate will...

Technical Support Representative (CEBU IT PARK)Candidate must possess at least a Bachelor's/College Degree, High School Diploma on any course.Fresh Grad / Entry Level specializing in IT/Computer - Network/System/Database Admin or equivalent.ResponsibilitiesHIRING TECHNICAL SUPPORT REPRESENTATIVESBENEFITS: Competitive Salary (Up to P 16,700)HMO + Life...

Are you passionate about technology and driven to combat cybercrime? Join Hornetsecurity, a leading international cybersecurity company with 18 offices worldwide and headquarters in Germany. We have just opened a new office in Cebu (IT Park) and are looking for a dedicated Technical Support Engineer (m/f/d) to join our team and help us safeguard businesses...

Join Our Team as a Technical Support RepresentativeCurrently enrolled at least in the 2nd year of college (with no back subjects)No prior work experience requiredHigh School or Senior High School graduates with or without 6 months of BPO exposure - Open to working during holiday seasonsExcellent Verbal and Written Communication AbilitiesAvailable to start...

Candidate must possess at least a Bachelor's/College Degree, High School Diploma, Senior High School Diploma on any course.Fresh Grad / Entry Level specializing in Technical and Helpdesk Support or equivalent.ResponsibilitiesQualifications2nd year College Undergrad (No back subjects)= No experience neededHS/SHS Graduates with 6 months BPO experienceAverage...

Technical Operations Manager (W/ US Telco Background) CebuHCL Tech is a global technology company, home to 211,000+ people across 52 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals including...

SERVER TECHNICAL SUPPORT REPRESENTATIVES (3 vacancies)CEBU CITY LOCATIONMain Responsibility:● Main contact of customers for IONOS Support Improve weekly and monthly performance based on feedback from the Market Head of Server Operations. ● Proactively inform and report to the supervisor for support related issues ● Recommend solutions to customer...