Customer Care Account Agent I Up to 25k Pay

2 weeks ago


Makati City, National Capital Region, Philippines Aspire Global Solutions Full time
Aspire is actively looking for Call Center Agents around Metro Manila or in any nearby Cities. We offer up to 25k salary

Qualifications:

  • Candidate must have at least 1 month of BPO experience
  • Candidate must have at least Good English Communication Skills
  • Accepting Highschool graduates, College Undergraduates, Vocational Graduates, and K12/Senior Highschool Graduates
  • Must be willing to start ASAP
  • Amenable to work on site and on shifting schedule
  • Willing to work for Full time job

Job Overview:

  • Handle inquiries, resolve issues, and ensure customer satisfaction by addressing concerns related to products, services, billing, and account management

Job Description:

  • Respond promptly and professionally to customer inquiries, providing accurate information, troubleshooting problems, and offering solutions to address their concerns or issues.
  • Assist customers with account setup, login assistance, password resets, and profile updates, ensuring that account information is accurate and up to date in the company's database.
  • Investigate and resolve customer complaints, service disruptions, billing discrepancies, and technical issues, escalating complex problems to appropriate departments for resolution as needed.
  • Develop a comprehensive understanding of the company's products, services, features, and policies to provide informed recommendations and assistance to customers.
We are urgently hiring and we offer one day hiring process Apply now

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