Fraud Alert Specialist

2 weeks ago


Taguig, National Capital Region, Philippines ING Hubs Philippines Full time

Unlock your potential at ING: Where Innovation Meets Banking Excellence. Join the dynamic team in Redefining the Future of Finance

Opportunity details

Opportunity Type

Graduate Job

Start Date

Ongoing

Applications Close

24th of January, 2024 (Prosple estimate closing date)

ING Hubs Manila is a powerhouse of processing services that is central to the global ING Bank business. They provide services that range from financial markets, trade finance services, lending services, client due diligence/onboarding activities, corporate audit, legal, risk management, IT and software development, retail banking operations, and so much more.

Your role & responsibilities

A Fraud Alert Specialist is responsible for monitoring and detecting possible fraudulent transactions, performing fraud operations tasks, as well as delivering timely and accurate reports.

Responsibilities are as follows:

  • Review fraud alerts based on transaction patterns, customer behavior, and other important factors to determine if the alert is suspicious or not.
  • Performs transaction verification to customers as well as assists customers with fraud-related concerns, when necessary. Initiates card or account blocking when necessary.
  • Reports unusual and suspicious customer transactions and/or behavior for immediate resolution Investigates customer fraud-related disputes in an efficient and timely manner i.e. within the agreed time frame
  • Prepares the fraud investigation, regulatory, and other reports accurately and on time
  • Coordinates with legal and law enforcement if required
  • Perform all alert handling and fraud operations tasks within SLA accuracy and timeliness standards and take necessary actions to recover funds
  • Discusses fraud concerns and presents related reports to relevant stakeholders
  • Performs independent review and QA of alerts, and fraud tasks and prepares reports.
  • Executes other duties and tasks assigned to them whenever necessary

All ING trainees engage in worldwide learning experiences covering essential facets of core banking. Gain insights into the bank's role, balance sheets, funding, IT processes, and risk management. Elevate soft skills like business partner interaction, stakeholder management, and presentation techniques. Tailored training courses enrich each traineeship track.

Some benefits include:

  • Holiday leave days
  • Flexible working hours and working from home (hybrid mode)
  • Maternity leave
  • They offer a fixed monthly compensation for the costs of internet and other working-from-home-costs

There is a strong focus on your growth from several perspectives:

  • Personal: They help you to improve your personal effectiveness, such as time management, presentation skills, teamwork, and leadership skills.
  • Professional: You learn the basics of our core business of banking, enhance your knowledge of the financial services sector, and develop your skills in areas such as preparing business models and taking part in pitches.
  • Organizational: You gain insights into the business and an understanding of the competitive landscape and ING's strategic priorities.
  • Relational: You learn the importance of building a strong network that reaches all of ING's locations and beyond. They help you become an ambassador for ING and their values.
Work-life balance

Clarity of thought thrives in a rested, healthy, and joyful life. ING's commitment to your well-being includes flexible options like flexitime, remote work, and part-time roles in many regions. Achieve the perfect harmony between your career and personal life.

Company culture

The ING culture is centered on empowering employees in life and work, reflecting a deep belief in individual potential. Their mission is to facilitate endeavors that inspire and create distinctive experiences, unlocking more capabilities today, tomorrow, and in the future. In an environment fostering trust, everyone's voice is valued, and decisions are made collectively. Whether you're in a senior role or not, if you have an idea to enhance banking, you'll be encouraged to turn it into reality.

How to apply

Please click on the "Apply on employer site" on this page.

ING Recruitment Process:

  • Apply based on the role requirements listed on the job posting
  • If deemed fit, recruitment will call you for the initial interview
  • Once you pass, the recruitment interview, you will be endorsed for the Business interview / Final interview
  • Once identified for the role, an offer will be discussed by the recruiter together with the contract

Source/s:

Work rights

The opportunity is available to applicants in any of the following categories.

country

eligibility

Philippines

Philippine Permanent Resident

Graduate Success Stories
  • Graduate stories
"I have also always felt at home with math and computer-related subjects so I'm happy to have a career out of my passion for tech"

Graduate Engineer at ING Business Shared Services Inc.

#J-18808-Ljbffr

  • Taguig, National Capital Region, Philippines Metropolitan Bank and Trust Company Full time

    Compliance & Risk (Banking & Financial Services) Business Unit: Operations Control Group / Fraud Management Division_____________________________________________________Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping...

  • Data Analytics

    2 weeks ago


    Taguig, National Capital Region, Philippines JTI Full time

    Search by keyword and location and click "create alert" to receive your job alerts by email: Select how often (in days) to receive an alert: Title: Data Analytics & Audit Specialist Job ID: 86704 Country: Philippines Professional area: Accounting & Finance Contract type: Permanent Professional level: Experienced Location: Taguig City, 00, PH, 1634 ...


  • Taguig, National Capital Region, Philippines JTI Full time

    Press Tab to Move to Skip to Content Link Search by keyword and location and click "create alert" to receive your job alerts by email: Search by keyword and location and click "create alert" to receive your job alerts by email: Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Job ID: 93988 Country:...


  • Taguig, National Capital Region, Philippines Aboitiz Power Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: The Employer Branding Senior Specialist is responsible for theproper execution of employer branding content strategy andinitiatives aligned with 1AP's employee value proposition (EVP), withthe goal of building a strong...


  • Taguig, National Capital Region, Philippines JTI Full time

    Search by keyword and location and click "create alert" to receive your job alerts by email: Select how often (in days) to receive an alert: We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only. Our...

  • NOC Technician

    2 weeks ago


    Taguig, National Capital Region, Philippines DXC Technology Inc. Full time

    A Network Operations Center (NOC) Technician is responsible for monitoring, maintaining, and troubleshooting network and server infrastructure to ensure optimal performance and minimal downtime. Here is a detailed job description for a NOC Technician: Job Title: Job Summary: The NOC Technician will monitor the network for issues, perform routine...


  • Taguig, National Capital Region, Philippines JTI Full time

    Press Tab to Move to Skip to Content Link Search by keyword and location and click "create alert" to receive your job alerts by email: Search by keyword and location and click "create alert" to receive your job alerts by email: Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Title: Sales Planning and...


  • Taguig, National Capital Region, Philippines Metrobank Full time

    Metrobank Metrobank gives meaning to your financial journey with these broad range of products and services. Start your journey to meaningful banking now. View company page Entry level position in the SOC team. Triage specialist whose responsibility is to review real-time event data, monitor alert queue on a rotating 24 x 7 x 365 basis, and to determine...


  • Taguig, National Capital Region, Philippines JTI Full time

    Press Tab to Move to Skip to Content Link Search by keyword and location and click "create alert" to receive your job alerts by email: Search by keyword and location and click "create alert" to receive your job alerts by email: Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Title: Master Data Specialist...


  • Taguig, National Capital Region, Philippines Embecta Corp Full time

    Clinical Sales Specialist page is loaded Clinical Sales Specialist Apply locations PHL Manila PHL Manila - Taguig City time type Full time posted on Posted 15 Days Ago job requisition id R embecta is one of the largest pure-play diabetes care companies in the world, leveraging its nearly 100-year legacy in insulin delivery to empower people with diabetes...


  • Taguig, National Capital Region, Philippines Goodyear Dunlop Tires Germany GmbH Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Accounts Receivable Specialist (Night Shift) Location: Taguig, 00, PH Company: Goodyear Job Responsibilities: Contact customer by telephone and e-mail in an attempt to determine reason for overdue payment; problem resolution on behalf of customers account...

  • Quality Specialist

    2 weeks ago


    Taguig, National Capital Region, Philippines Infosys BPM Full time

    Quality Specialist (QA) for BPO Financial, Fraud, Collections Account – BGC Full time Add expected salary to your profile for insights Are you ready to make an impact? Join Infosys BPM as a Quality Specialist for our Financial/Fraud/Collections Campaign in BGC and jumpstart your careerKey Responsibilities:Execute Transaction and call monitoring in line...


  • Taguig, National Capital Region, Philippines Vistaprint Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Select how often (in days) to receive an alert: Position Title:Specialist, Customer CareDepartment:CARE OperationsDomain:Customer CareJob level:SU2Reports to:Supervisor, CARE OperationsWho We Are:OurGlobal Customer Value (CARE)is responsible for...


  • Taguig, National Capital Region, Philippines JTI Full time

    Search by keyword and location and click "create alert" to receive your job alerts by email: Select how often (in days) to receive an alert: Title: New Product Development Specialist Job ID: 94088 Country: Philippines Professional area: Marketing Contract type: Permanent Professional level: Experienced Location: Taguig City, PH, 00000 We are JTI,...


  • Taguig, National Capital Region, Philippines Coins Full time

    Join the Pioneer Crypto Brand in the Philippines Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko...

  • Data Analytics

    1 month ago


    Taguig, National Capital Region, Philippines JT International S.A. Full time

    We're JTI, Japan Tobacco International, and we believe in freedom. We think that the possibilities are limitless when you're free to choose. We've spent the last 20 years innovating and creating new and better products for our consumers to choose from. It's how we've grown to be present in 130 countries, and how we've grown from 40 to 4,000+ employees in...

  • Data Analytics

    2 weeks ago


    Taguig, National Capital Region, Philippines JT International S.A. Full time

    We're JTI, Japan Tobacco International, and we believe in freedom. We think that the possibilities are limitless when you're free to choose. We've spent the last 20 years innovating and creating new and better products for our consumers to choose from. It's how we've grown to be present in 130 countries, and how we've grown from 40 to 4,000+ employees in...

  • Data Analytics

    4 weeks ago


    Taguig, National Capital Region, Philippines JT International S.A. Full time

    We're JTI, Japan Tobacco International, and we believe in freedom. We think that the possibilities are limitless when you're free to choose. We've spent the last 20 years innovating and creating new and better products for our consumers to choose from. It's how we've grown to be present in 130 countries, and how we've grown from 40 to 4,000+ employees in...

  • Compliance Specialist

    2 weeks ago


    Taguig, National Capital Region, Philippines Comrise Global Solutions Full time

    The role is responsible for day to day support to Operations in terms of AMLCFT, clearing and investigation of the alerts, before disposition if false hit or positive hit and following the existing name screening process of the company in accordance with company's AMLCFT program.Key Responsibilities:1. To provide support to Operations with the agreed SLAs In...


  • Taguig, National Capital Region, Philippines Goodyear Dunlop Tires Germany GmbH Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Master Data Specialist (Mid Shift) Location: Taguig, 00, PH Company: Goodyear Job Responsibilities Responsible for accurate and timely creation and update of customer and vendor master data Conducts verification call to suppliers to validate the bank...