NOC Technician

A Network Operations Center (NOC) Technician is responsible for monitoring, maintaining, and troubleshooting network and server infrastructure to ensure optimal performance and minimal downtime. Here is a detailed job description for a NOC Technician:

The NOC Technician will monitor the network for issues, perform routine maintenance, troubleshoot and resolve problems, and escalate more complex issues to senior staff. This role requires a strong understanding of network protocols, hardware, and software, along with excellent problem-solving skills and the ability to work in a fast-paced environment.

Monitor alerts (30 minute ceiling), create tickets when needed.
- Resolve tickets if alerts cleared, optional to contact assignee to alert of change.
- Monitor email distro, ensure all emails are answered (30 minute OLA).

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at .