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Operations Analyst
2 weeks ago
Operations Analyst | Onsite, Night Shift | Up to PHP20K
In this position, you will be:
Ensuring the task queue is clear before the end of the day, including completing all related subtasks/deliverables and using correct templates/guides based on the task/scenario
Responding promptly to customer emails, calls, and texts per the established response timeframe matrix, leaving nothing outstanding at the end of the day
Completing the listing review and referral initiation process by the end of each day to commence work.
Reviewing thousands of photographs daily and identifying major and minor items according to specific requirements
Performing ongoing tasks and projects, such as App data QC, back-fill, photo migration, marketing research, and creating/updating and circulating marketing material and reporting
Escalating issues, questions, and tasks as directed
Monitoring and maintaining task queue in our workflow-based software app
Ensuring accuracy and consistency in work, following guidelines covered during initial and ongoing training
Skills and Qualifications:
Over two years of solid experience in operations or related fields
Inherent attention to detail and consistent delivery of high-quality work
Superior written and verbal communication skills
Proficient in various computer software, especially Microsoft Word and Excel
Expertise in managing, prioritizing, and efficiently executing multiple tasks
Company-provided laptop and an extra monitor for enhanced productivity and convenience.
7 Habits of Highly Effective People Training.
Your copy of "Little Black Book for Stunning Success"
Exceed Institute, Masterclass and GoTeam Cares program to help you navigate life and build a rich and connected family life.
Get HMO coverage from day one for you and a dependent, with P200K coverage, private room benefits, and P10K medication reimbursement for both. Extend this healthcare opportunity to up to four additional dependents, including your common law partner.
24/7 access to counseling support for mental health through our Employee Assistance Program (EAP), helping you thrive amid parenting challenges, stress, or relationship issues.
Free legal advice and financial consultations as part of the EAP.
P1,000,000 Life Insurance coverage.
Access to personal loans upon regularization, repayable via salary deduction.
Leave policy granting 10 days of annual leave, increasing to 15 days after one year.
Welcome gift on your first day.
Monthly Discover You lunch featuring CEO presentations, leadership training, and Values Awards.
Monthly gratitude celebrations and prizes, including Trivia, Talent Night, Personal Development, and Acoustic Nights.
Welcome Tea with the CEO and work anniversary celebrations.
Earn P10K employee referral bonus and a chance to win a trip for two (2) to Bali, Indonesia.
Regular employees are provided with the convenience of accessing personal loans, which are easily repayable via salary deductions.
24/7 access to confidential counseling support for mental health for four family members through our Employee's Family Assistance Program (EFAP).
Preventive Care: Health Education Counseling on diet or exercise, periodic monitoring of health problems, family planning counseling, four (4) wellness sessions, 5 sessions of Mindcare Counseling per member per year with ₱5,000 reimbursement once the 5 sessions are fully consumed.
Free legal advice and financial consultations for four family members as part of the EFAP.
Free Telemedicine for four family members.
Personal invites for your family members to our monthly virtual events, with opportunities to win prizes.
Job Info
1 month ago
Up to PHP20k
Work Set-up
office
Shift
Night Shift (8 PM - 5:00 AM)
Available Slot
4
Apply Now
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