Specialist I Digital Human Capital Management

2 weeks ago

Mandaluyong City, National Capital Region, Philippines Emerson Full time

Emerson's 133 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Specialist I, Digital HCM , you will be one of the key members who will ensure that global operations are achieving the desired level of customer service through operational support to achieve the Digital HCM and Talent Solutions' service level goals.

In this capacity, you will act as an expert in managing multiple service mailboxes. Your primary objective is to ensure the accuracy and completeness of service requests assigned to the respective owners and that relevant information is communicated on time. This gives you a very vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value creation.

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines All roles are currently in a blended Work-From-Home arrangement and company-provided IT assets are given on your first day. Enjoy our market-competitive pay, comprehensive benefits package, well-being programs, and career development opportunities.

In This Role, Your Responsibilities Will Be:

  • To manage and monitor Service Mailbox/es by creating work orders for transactions or requests received and distributing them to the respective service requests' owners.
  • To create usernames and passwords for new Oracle users.
  • To change or update logins, access, responsibilities, and security profiles for active Oracle users.
  • To send out organization announcements, customer communications, and emails to all Emerson Business Unit contacts.

Who You Are:

You have a strong drive for results and exhibit passion and enthusiasm to get things done. You can efficiently carry out tasks independently and generate accurate, high-quality results. You are proactive and highly innovative in approaching problem-solving. You can proficiently communicate ideas and influence both internal and external customers. You're interpersonally savvy and able to collaborate and efficiently work with people at any level.

For This Role, You Will Need:

  • Bachelor's degree in Human Resources, Information Technology, Business, or other related field.
  • At least 1 year of related work experience in Shared Services industry, preferably with a focus on HR processes.
  • Intermediate to advanced proficiency in Microsoft Office tools.
  • Excellent customer service orientation.
  • Willingness to work on a night shift schedule.

Preferred Qualifications that Set You Apart:

  • Experience in using service desk ticketing tools is a plus.

Our Offer to You:

Make a difference with the work you do.

By joining Emerson, you'll be part of a versatile, dedicated team of motivated professionals who share a collective passion for progress and excellence.

At Emerson, we are committed to creating a global workplace that supports diversity and embraces inclusion. We attract, develop, and retain outstanding people in an inclusive environment where all employees can reach their greatest potential.

Join us and be part of a proud and thriving organization that values its people. Enjoy our market-competitive pay and benefits package, including food and transportation allowances, comprehensive insurance coverage, retirement benefits, and more. We invest in your growth with career development programs and reward your achievements through merit-based increases. We provide exceptional healthcare coverage for you and your loved ones, as well as paid leaves and tuition reimbursement for approved programs. Our well-being programs, exciting business travel opportunities, safe working environment, and commitment to social responsibility ensure you thrive personally and professionally. Be part of a team that not only values your contributions but also cares about your growth, well-being, and success. Let's take the leap and experience a fulfilling career with us. Let's Go

#LI-Hybrid

Requisition ID :

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.


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