job id 224

2 weeks ago

Pasig, National Capital Region, Philippines Universal Access & Systems Solutions Full time

  • Overseeing all HR initiatives, strategies, systems, and tactics in site HR Operations
  • Oversee employee offboarding including, executing exit interviews, accounts termination, etc.
  • Managing Performance Management systems and supporting management in employee development.
  • Supports Operations Management by providing HR counsel, mediation, workshops, trainings and best practices on issues such as non-performing employees and improving and developing employee skills.
  • Drive succession management and planning for the line managers.
  • Maintaining and communicating company organizational chart and contact directory.
  • Researching, developing, writing, updating, communicating, and enforcing all company policies and procedural guidelines to meet organizational values.
  • Developing and recommending strategic benefit offerings, contribution strategies and employee information sessions geared at improving employee retention and satisfaction.
  • Drives the Employee Engagement Survey for the site managed and participates in action planning, issue resolution and communication initiatives.
  • Cultivating and monitoring company culture via multiple avenues, to support the attainment of the company's goals and promote employee satisfaction and retention.
  • Planning and executing company events and meetings (both remote and in person) that encourage team bonding, culture diffusion and ongoing organizational learning and development.
Required Skills/Background:

  • A minimum of five (5) years of proven experience in a Human Resources management role in BPO-IT Company
  • Bachelor's or Master's degree in Human Resources, Business or other related field.
  • Strong working knowledge in all Microsoft Office Products, with a focus on advanced/ expert level skills in Microsoft Offices.
  • Exhibited strong attention to detail, compassion to people, and assertiveness.
  • Demonstrated strong verbal and written communication skills (grammar/ spelling) including a comfort level with speaking to company executives and leaders.
  • Excellent decision making and organizational skills
  • Sense of ownership
  • Outstanding managerial skills
  • Great team leader
  • Good time-management skills
  • Great interpersonal and communication skills
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