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Assistant Manager Operations
4 months ago
Basic Functions:
- Manage a team of travel counselors
- Implement customer engagement and strategic relationship management with key skills on
- Manage multiple projects driven by customers and Organization
- Collaborate with Internal and External cross functional/ teams
- Responsible for problem solving , designing solutions for ambiguous situations
Essential Functions:
- Evaluates current processes and recommend improvements to gain efficiencies.
- Provides strategic direction to area of business for critical business decisions
- Initiates and leads standardization, improvement, re-engineering / cost effectiveness
- Identifies and implements revenue generation opportunities
- Works in diverse challenging environment and offer consultation & define the business requirements
- Leads change management efforts and share best practices with team and build diverse talent
- Delivers high quality standards across the processes and projects
- Adheres to Controls and compliance as per company policy and norms
- Demonstrates analytical capabilities, problem solving, ambiguity management, multi tasking abilities in addition to drive results and collaborating & relationship building skills.
Qualifications:
- 2 years in the travel industry in the same position
- Has a basic understanding of travel industry terms.
- Knowledge of MS Office Applications
- Must have background in Global Distribution System (Sabre,Apollo,Amadeus,etc)
- E2E Travel Process knowledge
- Self-starter with the ability to multitask.
- Willing to work in a 24 x 7 atmosphere
- Excellent communication skills, written and oral
- Result focus and self-driven
- High on flexibility
- Good in Multi-tasking and Time Management
- At least 2 years in College (preferred but not required)