Collection Officer

2 weeks ago


Taguig, National Capital Region, Philippines Welsend Global Services Inc. Full time

Role Overview:
Collection work on accounts to minimize bad debt losses, support collections, and profitable sales.

Role Responsibility:

  • Making outbound calls and following up to customers with delinquent accounts in a professional and courteous manner, and discussing overdue payments, payment options and negotiating payment terms to bring accounts current.
  • Meeting performance targets and goals related to call volume, collection rates, and customer satisfaction.

Qualifications:

  • Strong communication and negotiation skills, with the ability to handle difficult conversations with professionalism and empathy. (Taglish Language)
  • Willing to learn in a fast-paced environment
  • With at least 2-3 years' experience in Collection
  • College graduate/undergraduate
  • Computer literate

Work Setup:
Willing to work on-site McKinley, Taguig City (office-based),
Day Shift, 6 days a week
Can Start ASAP
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