US RN Care Manager

2 weeks ago


Pasig, National Capital Region, Philippines iSupport Worldwide Full time

Nursing - Aged Care (Healthcare & Medical)

Be a part of our fast-growing team and unchain all the possibilities

What is your mission?

This position is responsible for managing high risk, chronic illness patients to promote effective education, self-management support and timely healthcare delivery to achieve optimal quality and financial outcomes. Responsibilities include coordinating patient care to improve quality of care through the efficient use of resources and thereby enhancing quality, cost-effective outcome. Acts as an advocate for the individual's healthcare needs, and coordinates care to minimize the fragmentation of health care delivery systems. This position is committed to the constant pursuit of excellence in improving the health status of the community.

You will provide the best service to our partner client by performing these tasks:

  • Collaborates with providers and practice staff in identifying appropriate patients for care management, utilizing established Care Management criteria.
  • Performs initial and periodic holistic assessments for care-managed population. This includes physical and psychological assessments as appropriate. The assessment includes a systematic and pertinent collection of data about the health status of the patient. Prioritize patients according to intensity, need and required follow up.
  • Formulates and implements a care management plan that addresses the patients identified needs by assessing the patient/family needs, issues, resources and care goals; determining the choices available to individual patients; educating the patient/family on the choices available.
  • Establishes a care management plan that is mutually agreed upon by the health care team and the patient/family. Plans will contain specific mutual self-management goals, objectives, and interventions with the patients are action-oriented.
  • Evaluates the effectiveness of the plan in meeting established care goals; revises the plan as needed to reflect changing needs, issues and goals. If certified in Advanced Practice with prescriptive authority, may make medication adjustments as needed in collaboration with Primary Care Provider. Monitors and evaluates the progress of the patient.
  • Collaborates with the healthcare team to revise the care management plan when changes occur. Initiates care conferences to discuss multidisciplinary team responsibilities, patient progress, new problems, etc.
  • Identifies and effectively utilizes community resources to meet the needs of patients/families. Facilitates patient access to community resources as appropriate or refers to LSW.
  • Promotes patient self-management and empowers patients/families to achieve maximum levels of wellness and independence. Interacts professionally with patient/family and involves patient/family in the formation of plan of care.
  • Performs follow up calls for patients recently discharged from acute hospitalizations and who RN Care Manager Job Description 2 are considered high risk for readmission.
  • Maintains EMR databases on care managed population. Maintains accurate and timely documentation in the EMR.
  • Reviews utilization and quality reports routinely and scans for gaps in care to identify patients needing the additional support of care management.
  • Performs all duties and responsibilities in accordance with the Nurse Practice Act and in accordance with basic principles and guidelines of professional nursing.
  • Performs medication reconciliation for all care transitions. Participates in community preventative health activities i.e. school based flu clinics.
  • Participates in regular team meetings and peer review activities. Participates in quality and organizational committees.
  • Participates in the orientation of new personnel. Precepts and mentors peers. Promotes collaborative teamwork.
  • Abides by the organizations compliance program and requirements.
  • Provides coverage across the organization as needed.
  • Works collaboratively with leadership team to improve and enhance care delivery through the evaluation, development and enhancement of policy and procedures.

Who are we looking for?

  • Minimum of 3 year of professional level medical experience; experience in care coordination preferred.
  • RN required.
  • Proficiency in medication indications and side effects.
  • Understanding of medical tests and requirements for test as to provide the patients with appropriate information.
  • Experience working with an electronic medical records required.
  • Ability to work collaboratively with people of diverse cultures and lifestyles.
  • Ability to communicate effectively with providers and medical staff.
  • Excellent organizational skills and ability to handle multiple priorities while remaining calm and professional.
  • Ability to be self-motivating and work independently.
  • Computer skills proficient to expert.
  • Excellent written and oral communication skills.

Company Perks:

  • Above-industry salary package and incentives
  • Comprehensive HMO benefits and life insurance from day 1
  • Free learning and development courses for your personal and career growth
  • Dynamic company events
  • Opportunities for promotion
  • Free meals and snacks
Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as a Care Manager?

How would you rate your English language skills?

Founded in 2006, iSupport Worldwide is a US-owned offshoring company with offices in Ortigas, Philippines. iSupport Worldwide has developed considerable expertise focusing on Recruitment Process Outsourcing, Facilities Management, Employee Services, Client Services Development and many more.

iSupport Worldwide provides businesses with a scalable platform to set up low cost, high-value operations in the Philippines without the need to incorporate, directly employ staff or manage your own office, while maintaining full control.

Our offshoring solutions are ideal for small-medium companies, and we have partnered with a variety of industries providing customized business solutions through job functions in customer service, technical support, data entry and processing, quality assurance, logistics, administrative support, graphic design, accounts receivable, accounts payable and more.

Founded in 2006, iSupport Worldwide is a US-owned offshoring company with offices in Ortigas, Philippines. iSupport Worldwide has developed considerable expertise focusing on Recruitment Process Outsourcing, Facilities Management, Employee Services, Client Services Development and many more.

iSupport Worldwide provides businesses with a scalable platform to set up low cost, high-value operations in the Philippines without the need to incorporate, directly employ staff or manage your own office, while maintaining full control.

Our offshoring solutions are ideal for small-medium companies, and we have partnered with a variety of industries providing customized business solutions through job functions in customer service, technical support, data entry and processing, quality assurance, logistics, administrative support, graphic design, accounts receivable, accounts payable and more.

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