Senior HRBP
2 weeks ago
Industrial & Employee Relations (Human Resources & Recruitment)
- Resolve complex employee relations issues and address grievances.
- Policy Formulation (includes process, guideline definition, Research, Benchmarking and Advisory/HR solutions.
- Provide HR policy guidance and work closely with management and employees to improve work relationships, build morale and increase productivity and retention.
- HR Analytics/Metrics/Reporting and Knowledge Management/HR Capability Building.
- Vendor Relationship Management and Employer Branding and Positioning.
- Function-specific initiatives, audits, and compliance.
- Deploy the change management activities to implement the policy with guidance from senior management and check on effectiveness of communication.
- Participate in research and benchmarking projects, data analysis, statistical modeling, setting up conversations, etc. based on the output given by seniors.
- Plan, monitor, and assigned activities as guided by seniors, ensure HR services delivery effectiveness. Assist supervisor in identifying areas of improvement in HR Process/Policies/Systems based on inputs from unit/DC/Geo HR functions.
- Collate data related to HR Processes and Programs by coordinating with Units, BEFs, and CoEs.
- Handle virtual activities as required based on inputs from seniors.
- Participate in function specific initiatives as relevant.
Key Requirements:
- Candidate must possess at least a College Degree preferably in Human Resource Management, Law, Psychology or equivalent.
- At least 3-5 years of working experience as HR Manager, HR Supervisor or Associate Manager for a BPO environment is preferred.
- Ability to present oneself as positive, polite and professional throughout the call.
- Amenable to work ONSITE in BGC, Taguig Facility on a rotational/shifting schedule.
What's your expected monthly basic salary?
How many years' experience do you have as a Human Resources Business Partner?
How many years' experience do you have in the BPO industry?
Infosys BPM Philippines, one of the delivery centers of Infosys BPM, began operations in the Philippines in 2007 and has grown to become a next-generation business process management company providing end-to-end outsourcing services for our clients across the globe. The company employs over 3,800 #KaInfoscion in the country and operates in four business sites located across Muntinlupa, Taguig, and Clark, Pampanga.
Our portfolio of services includes Legal Process Management; Human Resource Operations; Technology; Sourcing and Procurement; Sales and Fulfillment; Finance and Accounting; Service Desk; and Customer Service, across industries like CPG and logistics; healthcare and insurance; financial services; retail and life sciences; manufacturing; utilities; energy; and communication services.
We are proud of our Centers of Excellence in Finance and Accounting; Customer Service; and Service Desk. Being one of the high-performing delivery centers of Infosys BPM, we continue to be the destination of choice for voice-based, front-office, and back-office operations. With the implementation of transformational projects, you'll be hard-pressed to find an organization as passionate and dedicated as Infosys BPM Philippines.
We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on age, race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth, or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education.
Infosys BPM Philippines, one of the delivery centers of Infosys BPM, began operations in the Philippines in 2007 and has grown to become a next-generation business process management company providing end-to-end outsourcing services for our clients across the globe. The company employs over 3,800 #KaInfoscion in the country and operates in four business sites located across Muntinlupa, Taguig, and Clark, Pampanga.
Our portfolio of services includes Legal Process Management; Human Resource Operations; Technology; Sourcing and Procurement; Sales and Fulfillment; Finance and Accounting; Service Desk; and Customer Service, across industries like CPG and logistics; healthcare and insurance; financial services; retail and life sciences; manufacturing; utilities; energy; and communication services.
We are proud of our Centers of Excellence in Finance and Accounting; Customer Service; and Service Desk. Being one of the high-performing delivery centers of Infosys BPM, we continue to be the destination of choice for voice-based, front-office, and back-office operations. With the implementation of transformational projects, you'll be hard-pressed to find an organization as passionate and dedicated as Infosys BPM Philippines.
We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on age, race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth, or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education.
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