Senior Desktop Support Engineer

2 weeks ago


Taguig, National Capital Region, Philippines HCLTech Full time

Help Desk & IT Support (Information & Communication Technology)

Full time

Add expected salary to your profile for insights

1. Provide application support and technical assistance to users on all BAU matters including but not limited to software/app installation, configuration and troubleshooting

2. Maintain and monitor internet connectivity on performance related issues

3. Diagnose and repair any IT related faults that includes IT incidents with close follow up until ticket closure within SLA

4. Create user accounts for new joiners, conduct IT onboarding, termination for leavers, support on password reset and unlocking of user accounts

5. Maintain and update asset inventory listing

6. Handle tech refresh for computer assets

7. Liaise with vendors related to IT assets

8. Collaborate with IT Systems, IT Network and other teams to perform testing and support the roll out of new project implementation or deployment

9. Involve in office build projects that include office expansion and relocation tasks

10. Provide timely and progressive update to users on incident/request

11. Update new contents into Grab WIki (Confluence) for proper documentation

  • Familiar with Mac OS and Windows support that includes installation, configuration and troubleshooting of OS related issues.
  • Apple hardware breakfix skillset
  • Experience in handling Jumpcloud, Gsuites, Workato, remedy force & zoom.
  • Experience on hardware and peripherals troubleshooting.
  • Knowledge on networking that includes connectivity and latency check.
  • Familiar with cloud technologies AWS & Azure
Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as a Desktop Support Engineer?

HCLTech is a global technology company, home to more than 223,400 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2023 totaled $12.8 billion.

We have been named a Global Top Employer for 2023 and certified as a Top Employer in 25 countries by the Top Employers Institute across three regions, Asia Pacific, North America and Europe, for consistency in people practices across the globe. Of the 25 countries, HCLTech is ranked number one in 18 countries, including Philippines. These accolades demonstrate our commitment to fostering a work environment with an innovative and a progressive work culture. To learn how we can supercharge progress for you, visit

HCLTech is a global technology company, home to more than 223,400 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2023 totaled $12.8 billion.

We have been named a Global Top Employer for 2023 and certified as a Top Employer in 25 countries by the Top Employers Institute across three regions, Asia Pacific, North America and Europe, for consistency in people practices across the globe. Of the 25 countries, HCLTech is ranked number one in 18 countries, including Philippines. These accolades demonstrate our commitment to fostering a work environment with an innovative and a progressive work culture. To learn how we can supercharge progress for you, visit

Don't provide your bank or credit card details when applying for jobs.

Researching careers? Find all the information and tips you need on career advice.

#J-18808-Ljbffr

  • Taguig, National Capital Region, Philippines Strategic Networks Inc. Full time

    Job Description: Provide Level 2 and Level 3 support issues. Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner). Experience in Windows & non-Windows Operating environment Recommend and apply solutions, including on-site repair for remote users Provide support to end users relating to...


  • Taguig, National Capital Region, Philippines IT by Design Philippines Inc. Full time

    Help Desk & IT Support (Information & Communication Technology) Senior System Engineer is a skilled technician who can act as the first point of contact for their end-users to resolve or escalate issues related to desktop hardware, software, network, and others when a request is raised through phone calls, emails, or chats. They have effective communication...


  • Taguig, National Capital Region, Philippines Axiom Technologies Full time

    Axiom Technologies is a Global-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call...


  • Taguig, National Capital Region, Philippines Strategic Networks Inc. Full time

    Assistend user on all in scope request with focus on client satisfaction, service delivery quality and technical excellence. Overall responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software issues, network diagnostic and repair. Must be able to coordinate to the Team Leader...


  • Taguig, National Capital Region, Philippines AS White Global Full time

    THE OPPORTUNITYJoin our dynamic ASW IT Team Exciting opportunity for Mid-Senior Onsite Technical Support for ASW Philippines Office. Be part of a talented team providing cutting-edge solutions and hands-on support to our diverse workforce. If you're ready to make a meaningful impact and thrive in a collaborative environment, apply now.KEY...

  • IT Help Desk Support

    2 weeks ago


    Taguig, National Capital Region, Philippines Radix Systems Services Corporation Full time

    Handles ticket requests received over the phone, through email, or through the ticketing portal quickly and efficiently Identifies and escalates requests that need urgent resolution ensuring that tickets handled are completed properly and within Service Level Agreements (SLA) Provides over-the-phone technical support/assistance for the troubleshooting of...


  • Taguig, National Capital Region, Philippines Strategic Networks Inc Full time

    Senior IT Technical Support (BGC, Taguig) Help Desk & IT Support (Information & Communication Technology) Job Description:- Assist-end user on all in scope request with focus on client satisfaction, service delivery quality and technical excellence.- Over-all responsible for the management, maintenance and provides technical support via onsite, phone, email...


  • Taguig, National Capital Region, Philippines IT by Design Philippines Inc. Full time

    Help Desk & IT Support (Information & Communication Technology) Location: Philplans Corporate Center | Penthouse Floor (BGC, Taguig City)Set Up: Work OnsiteSchedule: Night Shift/GraveyardResponsibilities:Desktop operating system maintenance, troubleshooting, and diagnosisDesktop connectivity troubleshootingApplication installation and supportPrinter...

  • Senior IT Support

    2 weeks ago


    Taguig, National Capital Region, Philippines Strategic Networks Inc. Full time

    Job Description:Assist-end user on all in scope request with focus on client satisfaction, service delivery quality and technical excellence.Over-all responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software issues, network diagnostic and repair.Must be able to coordinate to the...

  • IT Onsite Support

    2 weeks ago


    Taguig, National Capital Region, Philippines Nityo Infotech Full time

    Qualifications: Minimum of [1-2] years of experience in providing onsite IT support. Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent. Proficient in troubleshooting hardware, software, and network issues. Strong knowledge of operating systems...


  • Taguig, National Capital Region, Philippines FDC Utilities Full time

    The IT Operations Specialist is responsible for providing help desk and technical support for the corporate IT infrastructure, information systems, and desktop management.JOB DESCRIPTIONProvide Level 1 & 2 help desk and technical support for corporate end-users on IT infrastructure, information systems, and IT services. Level 1 includes basic desktop...

  • IT Support

    2 weeks ago


    Taguig, National Capital Region, Philippines Strategic Networks Inc. Full time

    Must have at least 2-3 years of technical work experienceAmenable to work in BGC, Taguigcan start ASAPJob Description:Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).Experience in Windows & non-Windows Operating environmentRecommend and apply solutions, including on-site repair for...

  • IT Support Specialist

    2 weeks ago


    Taguig, National Capital Region, Philippines Booth & Partners Full time

    About the Client:Peak Design makes award-winning bags, camera accessories, and an ecosystem of rugged phone mounts. They design truly radical gear, unparalleled in thoughtfulness, and have managed to build an equally radical company in their 12+ years of doing business.They have zero outside investors, crowdfund massively ambitious products, speak their mind...


  • Taguig, National Capital Region, Philippines DOXA Talent Full time

    Senior Platform EngineerTHE ROLEOur client is seeking a Senior Platform Engineer for their rapidly growing business and engineering team. In this role, you will be part of a team that strives to write clean code and use the latest and greatest tools available wherever possible. The team you will be joining works on supporting the business by ingesting and...


  • Taguig, National Capital Region, Philippines Robert Walters Full time

    We are seeking a dedicated and experienced Senior Test Automation Engineer to join our dynamic team. This role offers an exciting opportunity to work on innovative projects, develop your skills, and make a significant impact in the field of software testing. You will be based in the vibrant city of BGC Taguig, where you will enjoy a supportive work...


  • Taguig, National Capital Region, Philippines Galilee Business Support Services Full time

    Developers/Programmers (Information & Communication Technology) Approximately 80% of the role will be hands-on software development work. The remaining 20% will be mentoring junior developers via technical sessions, setting high standards for software development and ensuring modern software development standards are met.This role will closely be working...


  • Taguig, National Capital Region, Philippines Atlantis Consulting Full time

    Job Title: Senior DevOps Engineer - Azure, PowerShellCompany: Multinational Investment Management SolutionsLocation: BGC, Taguig City; Hybrid; RemotePosition Type: Full-timeHeadcount: 1Job BriefOur client, a global leader in integrated investment management solutions, boasts over decades of industry expertise and a diverse team of more than 2,500+...


  • Taguig, National Capital Region, Philippines Multinational Investment Management Solutions Full time

    About the job Senior DevOps Engineer - Azure, PowerShellCompany: Multinational Investment Management SolutionsPosition Type: Full-timeHeadcount: 1Job BriefOur client, a global leader in integrated investment management solutions, boasts over decades of industry expertise and a diverse team of more than 2,500+ professionals worldwide is seeking a Senior...


  • Taguig, National Capital Region, Philippines Shiseido Full time

    MAIN ROLEThe IT Support Executive has the main responsibility of delivering IT solutions and services to close IT helpdesk tickets and requests from internal customers.KEY RESPONSIBILITIESUser desktop setup for MacOS and Windows, operating systems installation (eg. SAP, GSMS, IBP, Mirai, POS systems) Maintain user access in Active Directory and O365....


  • Taguig, National Capital Region, Philippines Michael Page Full time

    About Our Client Global Fintech (SaaS) providing top in line investment platform for the world's leading financial services firm. Job DescriptionDebugging C# & APL code, coding suitable fixes for crashes and erroneous code. Provide high quality code solutions to fix existing functionality.Work with business consultants and other developers to evaluate and...