Customer Service Representative

2 weeks ago


Taguig, National Capital Region, Philippines Penumbra, Inc. Full time

#Innovation #Teamarbeit #Initiative sind unsere gemeinsamen Werte. Wenn du auf der Suche nach einer sinnvollen Herausforderung in einem etablierten und schnell wachsenden internationalen Unternehmen bist, dann komm zu uns und hilf mit, jeden Tag Leben zu retten.

Die Penumbra Europe GmbH hat ihren Sitz in Berlin, die Zentrale befindet sich in Alameda, Kalifornien. Wir sind ein globales Gesundheitsunternehmen, das sich auf innovative Therapien konzentriert. Penumbra entwirft, entwickelt, produziert und vermarktet neuartige medizintechnische Produkte mit einem breiten Portfolio. Unsere Kunden sind Krankenhäuser und Gesundheitsdienstleister im Direktvertrieb in den Vereinigten Staaten, Europa, Kanada und Australien sowie über Distributoren in ausgewählten internationalen Märkten.

Für unseren Customer Service in Berlin suchen wir zum nächstmöglichen Zeitpunkt einen "Customer Service Representative (m/w/d)" in Vollzeit.

Woran du arbeiten wirst:
  • Auftragsabwicklung in Bezug auf Direktbestellungen, Travel Stock Usage und Consignment
  • Administration und Bearbeitung von Anfragen von Kunden und Kollegen aus ganz Europa
  • Bearbeitung von Rücksendungen
  • Beratung von Kunden und Kollegen
  • Bereitstellung von Daten und Informationen für Kollegen aus verschiedenen Teams
  • administrative Unterstützung des Customer Service Teams
  • Mitarbeit in verschiedenen Projekten
Was du mitbringen solltest:
  • Kaufmännische Ausbildung oder Bachelor in einem relevanten Bereich oder vergleichbare Kenntnisse
  • mehrjährige Berufserfahrung in einer Büroumgebung, Erfahrung im Kundenservice ist von Vorteil
  • grundlegende Computerkenntnisse, insbesondere Outlook und Excel
  • Erfahrung mit ERP-Systemen wäre hilfreich, idealerweise SAP-Erfahrung
  • sehr gute Englischkenntnisse; weitere Sprachkenntnisse (insbesondere Deutsch, Französisch oder Spanisch) sind von Vorteil
  • konzentrierte, genaue Arbeitsweise
  • zuverlässige Selbstorganisation
  • proaktive Abstimmung mit Kollegen
  • Freude an der Arbeit in einem Team mit unterschiedlicher Herkunft und Ausbildung
Was wir dir bieten:
  • eine interessante und abwechslungsreiche Tätigkeit in einem modernen Büro & top IT-Infrastruktur
  • innovatives, international etabliertes und schnell wachsendes Unternehmen
  • eine wettbewerbsfähige Vergütung
  • einen modernen Arbeitsplatz mit guter Erreichbarkeit (U6 Ullsteinstrasse/Tempelhof) und Infrastruktur
  • ein aufgeschlossenes, multikulturelles, freundliches Team & ein angenehmes Arbeitsklima
  • hybrides Arbeitsmodell: bis zu drei Tagen pro Woche im Home-Office zu arbeiten
  • Wasser, Kaffee und Softdrinks sowie zweimal die Woche frisches Obst
  • 60 € netto pro Monat als Transportkostenzuschuss, z.B. für ein Monatsticket der BVG
  • 250 € netto pro Jahr, entweder als Erstattung Ihrer Fitnessaktivitäten in dieser Höhe oder als Zuschuss zu einer Urban Sports-Mitgliedschaft

Bei Penumbra interessieren uns deine Qualifikationen und nicht dein Geschlecht, deine ethnische Herkunft, deine Religion, deine sexuelle Orientierung oder dein Alter. Wir möchten dich in unserem Team haben, wenn du qualifiziert bist und gut zu unserer Kultur der Zusammenarbeit passt.

Wenn duan dieser Position interessiert bist, freuen wir uns auf deineBewerbung mit Lebenslauf in deutscher oder englischer Sprache über unsere Karriereseite


#J-18808-Ljbffr

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