Customer Care Staff

2 weeks ago


Manila, National Capital Region, Philippines Golden Haven Memorial Park, Inc. Full time

Responsibilities:

Responds promptly and professionally to incoming customer queries in person, phone or emailPerforms a range of staff or operational support activitiesServes as a liaison with other departments on basic administrative or operational mattersMaintains, processes and updates files, records, certificates, and other documentsResponsible for interment scheduling and monitoring of clients' insurance from enrollment up to claimsRequirements:College Graduate, preferably Business-related courseExcellent organizational and multitasking skillsProficient knowledge in customer serviceProficient in Microsoft applications and other computer applicationsWith good interpersonal and communication skillsAbility to maintain calm and polite in stressful situationsKnowledge on insurance process is an advantage1 year of previous admin assistant is a plus.Fresh graduates are also encouraged to apply
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