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Restaurant Supervisor
2 weeks ago
Key Responsibilities:Financial Management:
- Handle daily administrative tasks in store operations.
- Ensure timely submission of billings and other payables.
- Monitor accounting reports and prepare sales, cost, and profit analysis.
- Develop annual plans based on store performance.
- Ensure sales and income targets are met.
- Manage labor and food costs within set limits.
- Maintain operating expenses within budget.
- Oversee equipment maintenance and calibration.
- Supervise ordering, forecasting, and inventory management.
- Implement cash handling procedures and cashiering guidelines.
- Ensure adherence to product processes and standards.
- Supervise kitchen and dining operations to maintain food safety and service standards.
- Enforce safety and security measures during store operations.
- Address operational concerns and escalate when necessary.
- Conduct daily briefings to clarify expectations and resolve issues.
- Plan, implement, and monitor inventory systems.
- Supervise ordering and inventory maintenance.
- Implement policies for monitoring spoilages and breakages.
- Ensure accuracy of product inventory count.
- Implement promotional activities according to marketing plans.
- Address and document customer complaints.
- Uphold the brand's service platform.
- Analyze market data and assist in local store marketing programs.
- Ensure product availability and promotion according to standards.
- Conduct pre-opening activities for new stores.
- Supervise new store opening procedures.
- Follow recruitment policies and procedures.
- Delegate tasks based on job descriptions.
- Develop manpower plans and forecasts.
- Coach and mentor management trainees.
- Arrange employee schedules.
- Set performance targets and conduct evaluations.
- Address performance gaps through coaching and mentoring.
- Identify development needs and recommend training programs.
- Monitor performance for recognition programs.
- Ensure compliance with the company's code of conduct and handle disciplinary actions.
- Proficiency in MS Office Applications.
- Familiarity with computer operations and office machines.
- Strong leadership skills.
- Excellent written and oral communication.
- Agility, flexibility, and adaptability.
- Interest in Food Service.
- Bachelor's Degree in Hotel and Restaurant Management/Administration, Food Technology, Nutrition, or Business Management.
- Minimum of three years of relevant operations experience in a similar capacity, preferably in a casual or fine dining restaurant.
- Willingness to work on a shifting schedule.
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