Mortgage Associate

2 weeks ago

Quezon City, National Capital Region, Philippines Manulife Philippines Full time

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering our employees with the resources they need to succeed and for the future of our business, which is why we need you.

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering our employees with the resources they need to succeed and for the future of our business, which is why we need you. This role is responsible for process indexing and data entry of transactions with utmost attention to quality and quantity.
• Process and capture information to system according to established methods and procedures
• Handle highly sensitive and heavily regulated funds

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit
  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
  • You thrive in teams, and enjoy getting things done together
  • You take ownership and build solutions, focusing on what matters
  • You do what is right, work with integrity and speak up
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone
We are looking for someone with:

College/University graduate with a degree in Banking and Finance, Management, Accounting or any business-related course.

Preferably with work experience in bank operations or financial institution.

Fluent written and verbal communication skills using the English Language is preferable.

Ability to work with minimum supervision

Ability to clearly understand and act on presented problem statement; to comprehend, capture as well as interpret basic customer information.

Ability to compose a grammatically correct, clear and concise email

Minimum keyboarding skills of at least 30 words per minute. Exhibits good navigation skills.

Candidate must have good organizational and time management skills with the ability to be flexible to changing environments and to work independently and meet tight deadlines.

Candidate must demonstrate problem solving skills.

Ability to apply sound judgment with strong decision-making skills.

Nice to Haves:

Preferably Business course or Admin related courses

Knowledge in MS Office Applications (Word, Excel, PowerPoint)

Strong technical, analytical, organizational, and problem-solving skills

High level of accuracy, attention to detail and ability to exercise flexibility and judgment

On the Job you will:

This role manages financial requests made by existing clients such as Bank statement generation, ordering tools, updating client information, and other maintenance transactions for Mortgage products.

Work rights

The opportunity is available to applicants in any of the following categories.

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