Technical Support Team Leader

Location: BGCEngagement / LOB: Tech/Software Account - Technical SupportEducation: College DegreeExperience:At least 5 years experience in technical support in the BPO industry - specifically service desk experience3 to 5 years experience in team leadership role supporting tech support agentsOther Requirements:Must have excellent communication...

CSS Corp is the global leader in technology support. Over 140 clients, including Fortune 1000 enterprises, count on our expertise in supporting enterprise and consumer products, managing IT infrastructures (stand-alone, cloud or mobile-enabled), and deploying networks. According to a leading analyst agency, CSS Corp has been listed as a challenger for...

Lead a team: Oversea and guide technicians in the installation, maintenance, and repair of systems and equipment as part of the after sales service of Hafele Philippines Inc.Work schedules and tasks management: Create work schedules and assign tasks to team members.Productivity and quality control: Monitor and ensure the team's productivity and quality of...

The Technical Leader is a key leadership role responsible for overseeing technical personnel, ensuring product quality, and managing technical programs and projects within the organization. They provide guidance, support, and mentorship to their team members, while also driving initiatives to enhance product quality and technical capabilities.Basic...

TEAM LEADERHC: 1Location : BGCAccount : BEAUTY PRODUCTS - CUSTOMER SERVICECOLLEGE DEGREEAT LEAST 5 YEARS EXPERIENCE IN CUSTOMER SERVICE IN THE BPO INDUSTRY3 TO 5 YEARS EXPERIENCE IN LEADERSHIP ROLE SUPPORTING VOICE, INBOUND CALL TAKING AGENTS.3 TO 5 YEARS EXPERIENCE AS A TEAM LEADER, THE HIGHER THE BETTERMUST HAVE EXCELLENT COMMUNICATION SKILLS.Job Type:...

Legal Entity: Bosch Service Solutions Inc.Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a...

Legal Entity: Bosch Service Solutions Inc.Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a...

Why N-ableIT doesn't get better than this N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid...

Required Qualifications:Bachelor's degree or equivalent work experience.> 2 to 3 years experience in HR in any scope (i.e comp and ben, recruitment, sourcing)> 3 to 5 years of Team Leadership (Operations) BPO/shared services environmentProven leadership skills, a people leader with the ability to exercise judgment in solving technical, operational, and...

Job Description and QualificationsTEAM LEADERDAYSHIFT / LOCAL ACCOUNTWith at least 1 year of relevant experience in a BPO setupGood communication skillsWilling to work onsiteWilling to attend the final interview (face-to-face)Track and documents employee time and scheduleAssist in reviewing agent performance results daily to ensure all goals are met or...

TEAM LEADERLocation: BGCAccount: FINANCIAL ACCOUNT - FRAUDCOLLEGE DEGREEAT LEAST 4 YEARS EXPERIENCE IN CUSTOMER SERVICE/FRAUD IN THE BPO INDUSTRY3 TO 5 YEARS EXPERIENCE IN LEADERSHIP ROLE SUPPORTING VOICE, INBOUND CALL TAKING AGENTS.3 TO 5 YEARS EXPERIENCE AS A TEAM LEADER, THE HIGHER THE BETTERFRAUD EXPERIENCE REQUIREDMUST HAVE EXCELLENT COMMUNICATION...

Senior IT Technical Support (BGC, Taguig) Help Desk & IT Support (Information & Communication Technology) Job Description:- Assist-end user on all in scope request with focus on client satisfaction, service delivery quality and technical excellence.- Over-all responsible for the management, maintenance and provides technical support via onsite, phone, email...

Access Healthcare is looking for Experienced Team Leaderto be part of our Pioneering teamJob Description:As a Healthcare Operations Supervisor/Team Leader - you will play a pivotal role in leading a team of healthcare Client Partner (Patient Scheduling) within the assigned operation. You will be responsible for ensuring the smooth and efficient operation of...

Work Model: Fully On-SiteShift Type: Rotational EST HoursPosition Summary:Network Operations Center Team Leader will be responsible for leading, motivating and overseeing the day-to-day management of a team of Managed Service Support System Engineers; ensuring that the team provides a first-class service to ITBD's onshore Clients when dealing with and...

Team LeaderThe Team Leader is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability.Essential Functions/Core Responsibilities for the day-to-day supervision of a group of call center associates including work and...

Supervisors/Team Leaders (Call Centre & Customer Service) Job Description:• Identify recruiting issues and implement solutions• Handle appropriate escalations and communicate to stakeholders when necessary• Provide necessary training to new agents, as well as provide upskill training to tenured onesupon new department function or availability.•...

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldPOSITION DESCRIPTIONUptown Site, Taguig City, PhilippinesReporting to: Operations ManagerWe're an award-winning global...

Exciting Summer Opportunities Await Join Us as a Team Leader Looking for a dynamic role this summer? We're hiring Team Leader for prime locations:Are you the perfect fit for the role: You must have the following :At least 6 months to 2 years of Team Leader/Coding experience or relevant expertiseCertificartions : With CCS/CIC/CPC/ED/Home Health/SDS/Profee...

If you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. "Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."Team...

Location: BGCEngagement / LOB: Financial Account - FraudEducation: College DegreeExperience:At least 4 years experience in customer service/fraud in the BPO industry3 to 5 years experience in leadership role supporting voice, inbound call taking agents. Must also have fraud background as a TL.3 to 5 years' experience as a team leader, the higher the...