Technical Team Leader

2 weeks ago


Taguig, National Capital Region, Philippines TASQ Staffing Solution Full time
  • Location: BGC
  • Engagement / LOB: Tech/Software Account - Technical Support
  • Education: College Degree
  • Experience:

At least 5 years experience in technical support in the BPO industry - specifically service desk experience
3 to 5 years experience in team leadership role supporting tech support agents

  • Other Requirements:

Must have excellent communication skills.
Previous experience in tech accounts or campaign is an advantage.
Basic knowledge of Microsoft Products like Outlook, EXO, Teams, SharePoint, Share drive/OneDrive
Microsoft 365 troubleshooting experience

Job Type: Permanent

Pay: Up to Php65,000.00 per month

Schedule:

  • 8 hour shift
  • Shift system

Application Question(s):

  • Previous experience in tech accounts or campaign is an advantage.
  • Basic knowledge of Microsoft Products like Outlook, EXO, Teams, SharePoint, Share drive/OneDrive

Education:

  • Bachelor's (Required)

Experience:

  • technical support in the BPO industry: 5 years (Required)
  • TL role supporting tech support agents: 3 years (Required)
  • Microsoft 365 troubleshooting: 1 year (Required)

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