IT Helpdesk Support

2 weeks ago


Davao City, Davao, Philippines Apollo Technologies, Inc. Full time

Job Description:

  • Being the initial point of contact for customers who need technical help either by phone or email.
  • Conducting remote troubleshooting using diagnostic methods and relevant questions.
  • Choosing the most suitable solution based on the problem and information provided by customers.

Requirements for Helpdesk Support:

  1. Education: An undergraduate degree in computer science, IT, or a related field.

Technical Expertise:

A solid grasp of computer hardware, software, and operating systems. Proficiency in popular software applications and problem-solving techniques.

Customer Support Abilities:

Outstanding customer service and communication talents.

Analytical Skills:

The capability to identify and resolve technical issues promptly.

Attention to Precision:

Thoroughly meticulous in evaluating and resolving technical problems.

Collaboration:

Working closely with fellow IT experts and departments.

Time Management:

Effectively handling support inquiries and ensuring timely solutions.

Flexibility:

Keeping abreast of the newest technologies and resolutions.

Issue Monitoring:

Familiarity with helpdesk ticketing systems for monitoring and overseeing support requests.


  • IT Helpdesk Support

    2 weeks ago


    Davao City, Davao, Philippines Apollo Technologies, Inc. Full time

    General Job Description:1. Serving as the first point of contact for customers seeking technical assistance over the phone or email.2. Performing remote troubleshooting through diagnostic techniques and pertinent questions.3. Determining the best solution based on the issue and details provided by customers.Helpdesk Support Qualifications:1, Education: A...

  • IT Helpdesk Manager

    2 weeks ago


    Davao City, Davao, Philippines Logix BPO Full time

    Location (City or Municipality) (Required) Preferred Work Location (Required) Upload CV/Resume * (Required) Accepted file types: doc, docx, docs, pdf, Max. file size: 2 MB. CAPTCHA IT Helpdesk Manager P43,000- P48,000 / Month (Depending on experience) + Full Benefits Job Title IT Helpdesk Manager + Top Salary + Career Growth + HMO + Excellent Benefits...


  • Davao City, Davao, Philippines Dev Partners Full time

    We Are Hiring - Cloud Application Support Technician, 100% Purely Home-basedWe are looking for a Cloud Application Support Technician with a strong background in Unix and Microsoft Azure administration to join our amazing team.If you are an expert in providing high-level support for cloud-based applications to ensure their reliability, performance, and...


  • Davao City, Davao, Philippines Just Fix It, LLC Full time

    Have at least 5 years of professional experience in management of branch banking operations, with at least 3 years in a managerial role in operations managementHas ability to develop a Banking Operations Manual and to monitor its implementationHas knowledge of banking regulations, procedures and policiesHas ability to translate regulatory requirements into...

  • Area Manager

    2 weeks ago


    Davao City, Davao, Philippines Linaheim Corporate Services, Inc Full time

    JOB SUMMARY:To provide overall support to clients at the Freeport and Economic Zone regarding the efficient operation and use of E-Konek VASP systems such as eIPS, E-AEDS, AEDS Web, eTAPS/TAFS, GMS) and other facilities that may be implemented as well as spearhead the expansion of E-Konek client base nation-wide.KEY RESPONSIBILITIES:The incumbent shall...

  • IT Helpdesk Support

    2 months ago


    Davao City, Philippines Apollo Technologies, Inc. Full time

    General Job Description: 1. Serving as the first point of contact for customers seeking technical assistance over the phone or email. 2. Performing remote troubleshooting through diagnostic techniques and pertinent questions. 3. Determining the best solution based on the issue and details provided by customers. Helpdesk Support Qualifications: 1,...

  • IT Helpdesk Support

    4 weeks ago


    Davao City, Philippines Apollo Technologies, Inc. Full time

    General Job Description: 1. Serving as the first point of contact for customers seeking technical assistance over the phone or email. 2. Performing remote troubleshooting through diagnostic techniques and pertinent questions. 3. Determining the best solution based on the issue and details provided by customers. Helpdesk Support Qualifications: 1,...

  • IT Helpdesk Support

    2 months ago


    Davao City, Philippines Apollo Technologies, Inc. Full time

    General Job Description: 1. Serving as the first point of contact for customers seeking technical assistance over the phone or email. 2. Performing remote troubleshooting through diagnostic techniques and pertinent questions. 3. Determining the best solution based on the issue and details provided by customers. Helpdesk Support Qualifications: 1,...

  • IT Helpdesk Support

    4 weeks ago


    Davao City, Philippines Apollo Technologies, Inc. Full time

    General Job Description: 1. Serving as the first point of contact for customers seeking technical assistance over the phone or email. 2. Performing remote troubleshooting through diagnostic techniques and pertinent questions. 3. Determining the best solution based on the issue and details provided by customers. Helpdesk Support Qualifications: 1,...

  • IT Helpdesk Support

    2 months ago


    Davao City, Philippines Apollo Technologies, Inc. Full time

    General Job Description:1. Serving as the first point of contact for customers seeking technical assistance over the phone or email.2. Performing remote troubleshooting through diagnostic techniques and pertinent questions.3. Determining the best solution based on the issue and details provided by customers.Helpdesk Support Qualifications:1, Education: A...

  • IT Helpdesk Support

    4 weeks ago


    Davao City, Philippines Apollo Technologies, Inc. Full time

    General Job Description:1. Serving as the first point of contact for customers seeking technical assistance over the phone or email.2. Performing remote troubleshooting through diagnostic techniques and pertinent questions.3. Determining the best solution based on the issue and details provided by customers.Helpdesk Support Qualifications:1, Education: A...

  • IT Helpdesk – Cebu

    2 weeks ago


    Cebu City, Central Visayas, Philippines Fusion CX Full time

    Are you an expert IT support professional currently looking for a dynamic opportunity? Fusion CX, a global customer experience transformation company with operations in 14 countries, is currently seeking an IT Helpdesk professional to join our team in Cebu. As a global leader in multilingual customer support and outsourcing services, Fusion CX offers...

  • Helpdesk Specialist

    2 weeks ago


    Makati City, National Capital Region, Philippines Maxicare Healthcare Corporation Full time

    Issues Letter of Authority after assessment of coverage, professionally explains non-coverage rationale to members Responds inquiries and complaints, resolves customers' feedback and issues raised regarding handling time and waiting time Secures overriding approval from the Helpdesk Supervisor for LOAs beyond Helpdesks CCS authority limits Provides...


  • Davao City, Philippines Dev Partners Full time

    We Are Hiring - Cloud Application Support Technician, Purely Home-based We are looking for a Cloud Application Support Technician with a strong background in Unix and Microsoft Azure administration to join our amazing team. If you are an expert in providing high-level support for cloud-based applications to ensure their reliability, performance, and...


  • Davao City, Philippines Dev Partners Full time

    We Are Hiring - Cloud Application Support Technician, Purely Home-based We are looking for a Cloud Application Support Technician with a strong background in Unix and Microsoft Azure administration to join our amazing team. If you are an expert in providing high-level support for cloud-based applications to ensure their reliability, performance, and...


  • Davao, Philippines Dev Partners Full time

    We Are Hiring - Cloud Application Support Technician!, 100% Purely Home-based. We are looking for a Cloud Application Support Technician with a strong background in Unix and Microsoft Azure administration to join our amazing team. As a Cloud Application Support Technician, you will be responsible for: - Application Troubleshooting: Quickly identify and...


  • Davao, Philippines Dev Partners Full time

    We Are Hiring - Cloud Application Support Technician, 100% Purely Home-based! We are looking for a Cloud Application Support Technician with a strong background in Unix and Microsoft Azure administration to join our amazing team. If you are an expert in providing high-level support for cloud-based applications to ensure their reliability, performance,...


  • Davao, Philippines Dev Partners Full time

    We Are Hiring - Cloud Application Support Technician, 100% Purely Home-based! We are looking for a Cloud Application Support Technician with a strong background in Unix and Microsoft Azure administration to join our amazing team. If you are an expert in providing high-level support for cloud-based applications to ensure their reliability, performance,...


  • Davao City, Philippines Dev Partners Full time

    We Are Hiring - Cloud Application Support Technician, Purely Home-based We are looking for a Cloud Application Support Technician with a strong background in Unix and Microsoft Azure administration to join our amazing team. If you are an expert in providing high-level support for cloud-based applications to ensure their reliability, performance, and...


  • Davao City, Philippines Dev Partners Full time

    We Are Hiring - Cloud Application Support Technician, Purely Home-based We are looking for a Cloud Application Support Technician with a strong background in Unix and Microsoft Azure administration to join our amazing team. If you are an expert in providing high-level support for cloud-based applications to ensure their reliability, performance, and...


  • Davao, Philippines Dev Partners Full time

    We Are Hiring - Cloud Application Support Technician!, 100% Purely Home-based. We are looking for a Cloud Application Support Technician with a strong background in Unix and Microsoft Azure administration to join our amazing team. As a Cloud Application Support Technician, you will be responsible for: - Application Troubleshooting: Quickly identify and...


  • Davao, Philippines Dev Partners Full time

    We Are Hiring - Cloud Application Support Technician, 100% Purely Home-based! We are looking for a Cloud Application Support Technician with a strong background in Unix and Microsoft Azure administration to join our amazing team. If you are an expert in providing high-level support for cloud-based applications to ensure their reliability, performance,...


  • Davao, Philippines Dev Partners Full time

    We Are Hiring - Cloud Application Support Technician, 100% Purely Home-based! We are looking for a Cloud Application Support Technician with a strong background in Unix and Microsoft Azure administration to join our amazing team. If you are an expert in providing high-level support for cloud-based applications to ensure their reliability, performance,...


  • Angeles City, Central Luzon, Philippines Datamatics Careers- Philippines Full time

    Technical Support Representative - ClarkAbout the job Technical Support Representative - ClarkJob DescriptionFirst point of contact for all users calling for Helpdesk Support hotline.Deals with hardware and application support queries and issues reported to the support deskTake ownership and responsibility of issues from start through to a successful...

  • IT Helpdesk Analyst

    2 weeks ago


    Cebu City, Central Visayas, Philippines NCR Corporation Full time

    IT Helpdesk Analyst NCR Corporation Cebu, Philippines Posted 22 days ago Permanent Competitive IT Helpdesk Analyst About NCR VOYIXNCR VOYIX Corporation (NYSE:VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees...