Junior Service Supervisor

2 weeks ago


Quezon City, National Capital Region, Philippines DriveBright Professional Auto Detailing Full time

Responsibilities include:

  • Management of day-to-day operations and process flow
  • Management of blue-collar line staff
  • Ensuring compliance to standards (e.g. service process & output, chemical usage quantities)
  • Contributing to the achievement of company sales targets
  • Daily on-site interface and interaction with clients and customers
  • Updating and corresponding with clients regarding the work on their vehicles
  • Ensuring topnotch service quality and exceptional customer experience
  • Handling of Special Projects as assigned or directed (e.g.
participation in car shows or other events)Values and Character:

  • Highly motivated and proactive
  • Willing to be trained and loves to learn
  • Humble, collaborative, team-player and can work with different personalities
  • Able to manage and direct self in stressful situations
  • Knows how to handle and resolve conflict
  • Able to receive constructive feedback and act upon it
  • Thrives in facing, engaging and conversing with different people daily, with natural propensity to smile and have an open demeanor
Must possess strong moral character and integrity – honest and trustworthyQualifications:

  • At least 28 years old, male
  • Preferably a college graduate of Business, Management, Automotive or any similar course
  • With at least - 3 years experience preferably in automotive work or in a related job/industry
  • General knowledge about automobiles
  • Preferably with knowledge in proper auto detailing and carwash (at least basic)
  • Loves cars or has some affinity with automobiles
  • With at least 2 years supervisory experience – directly handling blue-collar frontline staff
  • Computer-literate – basic Word, Excel and PowerPoint
  • Knowledgeable in basic internet use – E-mail, Search, Social Media
  • Proficient in both basic conversational Filipino and English
Knows how to drive (preferably manual and automatic), with valid Driver's LicenseOpportunities:

  • Will receive extensive training and guidance in Operations, Customer Service, Sales & Marketing
  • Opportunity to contribute to the growth and enjoy the success of the company through his work
  • Opportunity to work alongside company founder in growing the business
  • Will receive guidance and mentoring direct from the company founder
  • Inclusion in leadership pool and possible promotion (e.g.
to Senior Service Supervisor or to Operations Manager) given necessary tenure, training, experience and performanceCompensation Plan:
Salary - probationary period: Php16,000 a monthSalary - when regularized: Php 21,000 a month

Additional Allowance:
Php1,000 a month (when regularized or as directed by management)

Sales Incentive: 1.

50% of total specified minimum sales targetAuto detailing benefits for personal carRequirements:

  • In-person, face to face interview
  • Police clearance
  • NBI clearance
  • Barangay clearance
  • 1 x 1 picture – 2 pcs.
  • Additional valid or government-issued IDs – 2 kinds


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