Resort Manager

2 weeks ago

San Fernando, Central Luzon, Philippines Elevate Headhunting Inc Full time

DUTIES AND RESPONSIBILITIES:

1. Oversee the operations functions of the resort, as per the Organizational Chart.

2. Hold regular briefings and meetings with all head of departments.

3. Ensure full compliance to Resort operating controls, SOP's, policies, procedures

and service standards.

4. Lead all key property issues including capital projects, customer service and

refurbishment.

5. Handling complaints, and oversee the service recovery procedures.

6. Responsible for the preparation, presentation and subsequent achievement of the

hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.

7. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction

targets are met and exceeded.

8. Ensure all decisions are made in the best interest of the hotels and management.

9. Deliver hotel budget goals and set other short and long term strategic goals for the

property.

10.Work closely with ensure all aspects of the event have been cost effective and

serviced both clients and hotel needs.

11.Developing improvement actions carry out costs savings.

12.A strong understanding of P&L statements and the ability to react with impactful

strategies

13.Closely monitor the resort's business reports on a daily basis and take decisions

accordingly.

14.Ensure that monthly financial outlooks for Rooms,Food & Beverage, Admin &

General, on target and accurate.

15.Maximizing room yield and hotels / resort revenue through innovative sales

practices and yield management programs.

16.Prepare a monthly financial reporting for the owners and stake holders.

17.Draw up plans and budget (revenues, costs, etc.) for the owners.

18.Helping in the procurement of operating supplies and equipment, and contracting

with third-party vendors for essential equipment and services.

19.Act as a final decision maker in hiring a key staffs.

20.Coordination with HOD's for the execution of all activities and functions.

21.Overseeing and managing all departments and working closely with department

heads on a daily basis.

22.Manage and develop the Hotel Executive team to ensure career progression and

development.

23.Be accountable for responsibilities of department heads and take ownership of all

guest complaints.

24.Provide effective leadership to resort team members.

25.Lead in all aspects of business planning.

26.Respond to audits to ensure continual improvement is achieved.

27.Corporate client handling and take part in new client acquisition along with the

sales team whenever required.

28.Assisting in residential sales as and when required and development with strong

sales prospects.

29.Responsible for safeguarding the quality of operations both (internal & external

audits).

30.Responsible for legalization, Occupational Health & Safety Act, fire regulations

and other legal requirements.

31.Any other job related to banqueting assigned by the management.

Job Type: Full-time

Pay: Php40,000.00 per month

Benefits:

  • Additional leave
  • Free parking
  • On-site parking
  • Paid training
  • Promotion to permanent employee
  • Staff meals provided

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Weekends

Supplemental pay types:

  • 13th month salary

Ability to commute/relocate:

  • San Fernando, La Union: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Hotel Management: 5 years (Preferred)

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