Field Support Specialist

2 weeks ago


Paranaque City, Calabarzon, Philippines MicroSourcing Full time

With more than 9,000 professionals across 11 delivery centers in the Philippines, MicroSourcing remains the country's largest provider of offshoring solutions.

Field Support Specialist, be 100% YOU with MicroSourcing

Responsibilities:

  • Email first day work order to assigned crew (market specific)
  • Ensure safety documents are uploaded and properly complete daily
  • Ensure EPL is scanned to site
  • Ensure crew properly manages customer network access (EIM, NFSD, AccuV, etc)
  • Coordinate to obtain approvals related to any build plan or design changes
  • Request material supplemental orders, coordinate availability with warehouse, and facilitate timely delivery to crew or site
  • When needed, facilitate WERF/OBF requests and work with WHSE EPL Lead/PM Team for timely delivery to crew or site.
  • Collect deliverable from the contractor to ensure timely closeout, including; tape drops, EH&S, RET worksheets, and required testing reports.
  • Coordinate and communicate integration and troubleshooting efforts between crew, contractor remote support, and interval teams.
  • Score all appropriate construction tasks (aka milestones) or communicate to CPM when said task is done.
  • Ensure outage requests are submitted and monitored to ensure timely completion.
  • Assist CM with calling off any equipment rentals.
  • Follow up on power delivery through installation.
  • Assist with forecast accuracy (ensure the rolling 4 week horizon is being kept. Any slippage of current job that impacts the upcoming job will need to be escalated).
  • Assist CM with making sure all permits are closed.
  • For SPG - upload any deliverables required by the Tower companies.

Requirements:

  • You have a track record of completing work with a high level of quality
  • You have a knack for figuring out hard problems and enjoy a hands-on approach to your work
  • You are looking for long term projects
  • You have a Bachelor's Degree, preferably in Construction Management
  • You have 3-5 years managing telecom construction projects
  • You have knowledge of telecom construction industry Coax Splicing, Fiber Splicing, Directional Drilling, map reading, etc.
  • You enjoy problem-solving and like to troubleshoot problems as they arise in the field
  • You have previous site management experience while maintaining a good relationship with client and suppliers
  • You are proficient in Microsoft Office, particularly with Work, Excel and Project and the ability to learn custom software

What's in it for you?

  • Work with fellow pioneers & experience a very collaborative work culture
  • Opportunities for career growth

Find a balance between work and life that fits you. Do what you do best with MicroSourcing

For more information, visit

*Terms & Conditions apply

MicroSourcing is one of the leading offshoring and outsourcing solutions providers in the Philippines. Voted Best Non-voice Excellence Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career.

Our offices are located at Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center, and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment.

Visit and apply at one of our Career Hubs, Monday-Friday, 9AM-5PM with your updated resume and a valid ID:

Eastwood Career Hub - 6th Floor, 1880 Building, Eastwood City Cyberpark, Bagumbayan, Quezon City | Career Hub - 32nd Floor, Cyberscape Beta Building, Topaz Road, Ortigas Center, Pasig City | Complex Career Hub - Ground Floor, TwoE-com Center, Mall of Asia Complex, Pasay City | Career Hub - Upper Ground FLB Corporate Center, Cebu Business Park Mabolo, Archbishop Reyes Avenue, Cebu City, 6000 Cebu

MicroSourcing is one of the leading offshoring and outsourcing solutions providers in the Philippines. Voted Best Non-voice Excellence Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career.

Our offices are located at Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center, and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment.

Visit and apply at one of our Career Hubs, Monday-Friday, 9AM-5PM with your updated resume and a valid ID:

Eastwood Career Hub - 6th Floor, 1880 Building, Eastwood City Cyberpark, Bagumbayan, Quezon City | Career Hub - 32nd Floor, Cyberscape Beta Building, Topaz Road, Ortigas Center, Pasig City | Complex Career Hub - Ground Floor, TwoE-com Center, Mall of Asia Complex, Pasay City | Career Hub - Upper Ground FLB Corporate Center, Cebu Business Park Mabolo, Archbishop Reyes Avenue, Cebu City, 6000 Cebu

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